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خلاصہ
MBA graduate in Supply Chain (2020), skilled in e-commerce procurement, vendor management, and banking branch
operations. Proficient in ERP systems (Temenos/Oracle) with experience in managing SLAs, contract negotiations, and
data-driven procurement processes. Known for strong communication, analytical, and problem-solving skills, with proven
experience in both e-commerce and banking environments.
تجربہ
E-commerce Vendor Manager & Procurement Specialis
Developed vendor relationships, negotiated favorable contracts, and managed Service Level Agreements (SLAs) to meet quality standards. Utilized Oracle ERP to streamline procurement operations, optimizing inventory management and reducing lead times. Analyzed market and sales data to refine purchasing strategies, achieving higher customer satisfaction.
BSO
Managed daily branch operations, ensured compliance with bankingpolicies, and provided efficient service to clients.
Operated the Temenos ERP system for banking operations, enhancingservice efficiency and process alignment.
Coordinated inter-departmental tasks and maintained accurate records of financial transactions.
CSO
Assisted clients with banking inquiries, account management, and
product information.
Utilized Oracle ERP to support branch operations and client service management.
Enhanced customer service standards and contributed to branch goals by efficiently managing transactions and records
