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概要
To work in a challenging and demanding professional environment for an organization which can use my abilities and knowledge at its best and to enhance and broaden my horizon in such an organization
项目
工作经历
General Manager Operations Pakistan
divul
liManaging overall support operations for three offices and two factories in Pakistan./li
liSupervision of IT, Admin, Finance, Procurement, Factory Staff & HR Department./li
liLeading Graphic Designing, Content Writing, Digital Marketing, Expert Pakistan, HR UK, Business Development PK and SEO Teams./li
liCoordination with SQA & Developers./li
liPersonal assistance to CEO./li
/ul/div
Manager Administration Pakistan
Maintaining Logistic data.
Accommodations and offices administration.
Fleet Management all over Pakistan (250+ cars).
Reporting of 20 offices to CEO regarding maintenance.
Petty cash and Inventory Management.
Sr. Manager Training and Quality Assurance
Training of new and existing employees.
Maintaining monthly QA reports for payroll.
Keeping an eye on all CSR’s MTD performance report from client.
Deputy Manager Customer Care Pakistan
Providing Service excellence trainings.
Development of the customer care service centers in PESCO.
Survey of the existing SC’s to complete the As-Is study.
Administrator and Finance officer ISB
Maintaining cash controls and payroll.
Responsible for maintaining Office decorum and daily attendance records.
Office and petty cash management i.e stock, fixed assets, generator and car logs
Senior Customer Care Executive Officer
Achieving daily targets for the team.
Customer services to Pakistani consumers.
VAS and resolving online complains.
Customer Sales Representative
Achieving daily sales target for the team.
Reporting team lead for daily performance.
Customer Services to USA citizens.
Teacher
Course completion.
Preparing monthly reports.
My subjects of teaching were chemistry, biology and predominantly physics.
