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概要
I'm an experienced IT professional with a strong background in managing IT infrastructure and computer systems, and providing timely technical support. My skill set is tailored to ensure the uninterrupted and efficient operation of IT systems while minimizing downtime, solving problems effectively, and working well under pressure. I'm committed to staying up-to-date with the latest technology trends and continuously improving IT operations for better efficiency and productivity.
项目
工作经历
Assistant Manager IT / Team Lead
IT Team Lead
End-User Support
Network support and management ( R 2800, cisco catalysts 2960, Unifi APs )
Video Conferencing setup and support ( Polycom Real presence, Poly x50, Lifesize, Zoom, Ms Teams )
Firewall Control, monitoring (Sophos XG135, Sangfor M4500)
Dahua Network PTZ IP Camera setup, monitoring
IT Helpdesk
Online Exam Setup and support
Maintain and update IT Inventory
Avaya PBX Exchange support
Realvnc exam setup and support
IT Officer
End-User Support
Network support
Video Conferencing support
IT Helpdesk
MIS
IT workshop Facilitator
Network PTZ IP Camera monitoring
Online Exam Setup and support
IT Assistant
divpEnd-User Support
Network support
MS Server 2012
Emails
Maintain and update IT Inventory
Website Management
Maintain Customer Records/p/div
