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

Oversees all administrative functions in a realty office.
Responsible for supervising office staff.
Reports directly to the office Head.
Supervise administrative assistants and direct daily operations to make sure procedures are followed.
Produce and update new MLS listings and assist with marketing to ensure social media, photos, signs and other materials are placed appropriately.
Organize filing systems and when needed, help other real estate team members with contracts, such as title exams, title sheets, executing commissions and coordinating buyer and seller information.
Schedule team appointments, events and travel.
Purchase office supplies as needed and maintain office equipment.
Complete basic bookkeeping tasks, track office expenses and ensure the monthly budget is adhered to.
Provide assistance to realtors when needed.
Traning new office staff.

Ibex.co Digital

Ibex is a rapid expanding BPO company, it’s a community of agents, customer service experts.

Achievements/Tasks
• Manage large amount of inbound calls in a timely manner.
• Follow communication “script” when handling different topics
• Identify customer’s need, clarify information, research every issue and provide solutions or alternatives.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationship and engage customers by taking the extra mile.
• Frequently attend educational seminars to improve knowledge and performance level.
• Meet personal/team qualitative and quantitative targets.