Accurately add customer and account information by entering text and numerical data from base documents within the required timeframe.
Prioritize and organize data efficiently for computer entry, ensuring accuracy.
Review data for errors or deficiencies, correct any inconsistencies, and verify the output for accuracy.
Investigate and gather additional information to complete any incomplete documents.
Generate reports, store completed work in designated locations, and perform regular backup operations.
Maintain the confidentiality of all information.
Follow data integrity and security policies strictly.

Content Writing
Search Engine Optimization
Blog Writing

Add customer and account data by inputting text and numerical information from base documents within time
Compile and organize data accurately by priority for computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible and check output
Research and obtain further information for incomplete documents
Apply data program techniques and procedures
Generate reports, store completed work in designated locations and perform backup operations
Scan documents and print files when needed
Keep information confidential
Respond to queries for information and access relevant files
Comply with data integrity and security policies
Ensure proper use of office equipment and address any malfunctions

Researching industry-related topics
Write clear marketing copy to promote our products/services
Prepare well-structured drafts using Content Management Systems
Proofread and edit blog posts before publication
Submit work to editors for input and approval
Coordinate with marketing and design teams to illustrate articles
Conduct thorough keyword research and use SEO guidelines to increase web traffic
Promote content on social media through off-page SEO (backlinks)

Entering customer and account data from source documents within time limits
Compiling, verifying accuracy and sorting information to prepare source data for computer entry
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output

Prepares, compiles, and sorts documents for data entry.
Verifies and logs receipt of data.
Transcribes source data into the required electronic format.
Transfers information from paper formats into computer files using keyboards, data recorders, or optical scanners.

Provide timely and accurate responses to customer inquiries via chat and email.
Troubleshoot and resolve technical issues for customers, guiding them through step-by-step solutions.
Assist customers with order placement, tracking, and modifications.
Maintain in-depth knowledge of the company’s products and services to provide accurate information to customers.
Prepare and update FAQs and support guides to enhance customer self-service.
Build and maintain strong relationships with customers through effective communication and problem-solving.
Meet and exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores.
Work closely with team members to share knowledge and best practices.

Entering data in ERP Modules
Extracting reports from ERP Modules and reconciles them with Excel Accounts
Bank related work
Preparing payroll reports