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liAnalytical and adaptable with flair for successfully working in groups, both during my time at university and work career/li
lito date./li
liI consider myself to be a good communicator with excellent interpersonal skills.A young graduate determined to/li
lisucceed, willing to learn new things and to keep improving./li
liI'm currently looking for a challenging role that will bring out the best in my abilities and where an organization can/li
libenefit from my skills./li
liI work well under my own initiative and always willing to assist others and share my experiences./li
liI know that given an opportunity to progress within an organisation./li
liI would be a valuable assets./li
/ul/div
• Ensure that collection targets are met as per the collection strategy.
•Maintain and record all settlements agreements made with the customers.
•Ensure daily follow-up from clients and maintains its log.
•Ensure strong liaising with Branch Manager and Loan Officers for prompt recoveries.
•Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans agreed with Team Lead Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.
•Follow up on major debtors accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.
•Monitors Recovery Agents to ensure accounts assigned to them are fully recovered.
•Prompt identification of unauthorized balances and follow up with branches on early warning and remedial action on newly created PDOs in the branch.
•Monitoring and recovering of PDO’s /Expired CMB loans in the branches.
•Carry out any other tasks assigned by the Regional Head of Recovery
•Responsible for product marketing and sales, client servicing, loan booking and document processing. Ensure prompt delivery, repayment of loans, provide periodic portfolio information & maintain portfolio quality.
•Implement assigned sales/service plans to achieve growth objectives by agreeing on micro level sales, service, cross-selling and delivery plans with RM and ensuring on track performance.
•Proactive collection perusal, ensuring timely repayment of group loans.
•Conduct loan booking in strict compliance with ASA policies, procedures and ethical standards; facilitate in implementing internal control standards in letter and spirit.
•Meet internal service standards and ensure no service related complaints are received from customers.
•Good at selling and client servicing.
•Well organized with good communication & time management skills.
•Action oriented and able to work independently.