Enter Description

- Overseeing web/api applications hosted in Windows/Linux.
- Configuration/Deployment of Service Management Solution TopDesk, Implementation of SLAs and configuration of Self-Service Portal for customers. Configuration of Email module/Importer/Actions for registering incidents.
- Training to stakeholders regarding all modules of TopDesk.
- IIS Server, Web Applications, Management Studio, SQL, Oracle, SSL, NLOG
- Product deployment (OCMS, AM, AE, UMM, VM, CM, CS)
- Linux based ecommerce solution: PHP, NGINX, REDIS, ELASTICSEARCH, VARNISH and MAGENTO.
- Cloud (AWS) based testing of products, prepare demo and Production environments for the clients.
- Testing and deployment of product via automation scripts (App Installer).
- Participate in Sprint Reviews regarding all products.

- Oracle (Single Instance/RAC) Installation and Administration.
- SAN configuration, ASM installation, disks/groups management storage monitoring/management via Enterprise Manager.
- Creating and managing tablespaces/datafiles.
- AWR, ADDM, ASH reports, performance tuning, table partitioning, indexing, reorg table to eliminate fragmentation.
- Configuration of backup policy (Level0+Incremental), redo logs, and recovery from backups whenever required.
- DB migration from old to new machine, using existing SAN storage. Migration between DBs via datapump.
- Oracle Automation script testing to deploy DB/Schema.
- Puppet configuration and network-based installation and configuration of Linux and Windows VMs.
- Patching, testing of product and automation scripts.
- Log analysis via ELK (ElasticSearch)
- ESXI & Ovirt.
- Network management.
- Product technical support.
- Incident management via jira

Oracle DB Administration, RMAN backups, Imp/Exp, performance maintenance & monitoring via EM and other DBA tasks.
Assistance to Monitoring Officers in monitoring IT Projects (Public Sector Development Projects).
Manage & technical support to a customized Project Management application; PMES (Project Monitoring & Evaluation System), one of the largest Databases regarding PSDP.
Configure and manage VLANS and inter VLANs via MLS, VTP, Port Security and establish VPN with Site Office.
Configure and manage DC, ADC, Active Directory, DHCP, DNS and Linux (Proxy) Servers.
Set and manage User accounts/Groups, Policies, FSRM, File & Print Services.
Configure and manage WDS for clients OS installation, use Hyper-V (Virtualization) for V-Machines.
Server & User level data recovery, troubleshoot computers/network level issues.
Technical support to ERP System coordinates with vendor, procure hardware and manage Inventory System of MPFP Project.
Providing system/IT Support and configure and manage local/network printers.

•Hardware support, troubleshooting, assembling and installing computers and printers.
•Provide support to manage network and Inventory System..
•Installation and management of attendance system/card reader.

•Entering Plant’s equipment vibration record in the software.
•Management of lubrication detail of equipments.
•Managing office documentations (daily, monthly, weekly & yearly checkups) and thorough inspection reports concerning to the machines.
•Management of equipment’s database (FoxPro, SQL).
•Management & Administration of computer networks & Servers.

•Operating SCADA, PLC based system, monitoring CCTV system & managing traffic inside & outside of the Tunnel from the Control Room.