Involved in Individual case Management, Cpounselling, Community based Protection
Receive and respond to calls received through the helplines in a kind, helpful and professional manner.
Respond to email contacts and provide accurate and timely responses.
Remain abreast of all information and updates on assistance and services to persons of concern to ensure that information being provided is accurate and up-to-date.
Record the incoming calls and details in designated databases in an accurate and timely manner.
Compile and report on Helpline’s trend - including concerns, and information coming from persons of concern.
Support in generating daily, weekly and monthly reports on the number of calls received, average waiting time, number of referrals made, etc.
Provide counselling and guidance to individuals calling the helpline.
Make outbound calls as needed to schedule appointments, collect information, participate in emerging exercises, etc.
Provide face to face counselling and information dissemination when required.
Perform other related duties as required.

Project Title: Community Based ProtectionDesignation: Psychosocial Counselor - (PWSN) – Full TimeDonor: United Nations High Commissioner for Refugees (UNHCR)Organization: Society for Human Rights and Prisoners Aid, Pakistan         Aug 2022 - Current

Conducting Subsistence Allowance Assessment Form for UNHCR Pakistan
Provide individual or group psychosocial support such as counseling and support group communities.
Consult refugees through ROVs, home visits, and participatory assessment to identify protection concerns and needs of PWDs.
Conduct community awareness and sensitization campaigns; produce information, education and communication materials.
Deal with the community as a front line contact with Refugees Outreach workers (ROVs) and provide support to ROVs to resolve the community’s issues and strengthen the referral mechanism.

Project Title: Training and Development ProgramsDesignation: Human Resource Consultant– Full TimeDonor: AMC FoundationOrganization: Afridi Medical Complex, Pakistan  Feb 2022 – July 2022

Meeting with the HR and management teams to define the company's HR issues, goals, and requirements.
Conducting research to identify workforce issues or inefficiencies.
Developing HR strategies and company-specific models.
Recommending solutions and providing advice on HR policies, procedures, and tools.
Overseeing the implementation and integration of new policies, procedures, tools, and strategies.
Monitoring and reviewing human capital analytics to evaluate the efficacy of new policies.
Generating analytic reports and presentations for feedback to management

Project Title: Livelihood Program Hindu Kush (LPH)Designation: Environment, Social Safeguard and Gender Specialist – Full TimeDonor: Helvetas | Swiss Development Organization and Swiss Agency for Development and Cooperation (SDC)Organization: Al-Khidmat Development Welfare Organization, PakistanJan 2020 – Jan 2022

Lead quality control and enhancement of environmental, climate and social risk and impact assessments and management approaches into the formulation of climate finance design documents.
Support project design consultants to strengthen the climate and environment rationale and activities in project proposals in alignment with SPC’s SER policy and Environmental and Social Management System (ESMS), in compliance with SPC’s accreditation with GCF.
Lead the enhancement and quality assurance of Environment and Social Impact Assessments (ESIAs), Environment and Social Management Plans (ESMPs), Environment and Social Management Frameworks (ESMFs) and Gender Assessment and Action Plans (GAAPs).
Draft and revise Terms of References for consultants related to ESS and GESI designs and document development in liaison with the SPC SER Practice Group.

Project Title: Khyber Pakhtunkhwa Integrated Tourism Development ProjectDesignation: Assistant Coordinator Gender and Social Safeguards – Full TimeDonor: International Development Association - International Bank for Reconstruction and Development - World Bank Group (IDA - IBRD)Organization: Government of Khyber Pakhtunkhwa, Pakistan     Jul 2018 - Jan 2020    

Acted as a focal person for communication in the region, coordinating information request and documentation of best practices for internal and external sharing.
Strengthen the social and environmental outcomes of Programmes and Projects
Avoid adverse impacts to people and the environment
Ensure full and effective stakeholder engagement, including through a mechanism to respond to complaints from project-affected people
Minimize, mitigate, and manage adverse impacts where avoidance is not possible
Strengthen GOKP and partner capacities for managing social and environmental risks

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I was nominated as a Young Influencer by U.S. Department of States on International Visitors Leadership Program. USA for being active member of Civil Society and influencing people.
Worked on Tourism Promotion, Human Rights, Social Services, Gender Equality, Women Empowerment and Social Development.

Designation: Research Assistant – Part TimeSpecialization Niche: (Social Development, Migration, Gender Studies, Climate Change and Human Rights, Development Studies)Organization: Center for Public Policy Research, Institute of Management Sciences, PeshawarMar 2017 - Current

Preparing interview questions and summarizing results.
Performing literature reviews.
Conducting research and summarizing findings.
Attending project meetings.
Preparing progress reports.
Checking the work progress of undergraduate students involved in the project.
Monitoring the project budget.

Reinforce lessons presented by teachers by reviewing material with student one-on-one or in small groups
Enforce school and class rules to help teach students proper behavior
Help teachers with recordkeeping, such as tracking attendance and calculating grades
Help teachers prepare for lessons by getting materials ready or setting up equipment
Help supervise students in class, between classes, and on field trip

I would encourage women to take small loans for their businesses.

Assist in all functions of the administrative unit
Produce daily reports when activities take place at the center and when groups visit
Answer and direct phone calls
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system

Volunteerism
Supervising junior and fresh volunteers
Keeping record of all funds
Identifying genuine cases

Assist in development and monitoring of M&E plans and systems support programs, projects and partners to develop, improve and implement M&E plans and systems
Maintain files and folders related to the activities of the M&E Unit
Contribute to knowledge management & capacity building on M&E support knowledge sharing and capacity building activities on planning, monitoring, evaluation, and managing for development results Support the M&E Unit and CO in other relevant tasks including direct support to program and project staff in logistics and organizational issues
SWOT and Situation Analysis