Educational Qualification

Bachelors of Art

Northeastern Illinois University

Chicago, Illinois, United States

Major Subject:

Mathematics

University Courses Completed:

Simulation Model and Analysis

Applied Regression Analysis

International Marketing

Marketing Research

Production Management

Principles of Marketing

Principles of Management

Business Law

Personal Objective

To bring a positive change in the lives of people I connect with personally or professionally.

Professional Objective

As a Consultant Trainer, I want to create a positive, high energy, warm and welcoming environment in my classroom.

1. I want the trainees to feel comfortable about things they do not know




1. So they can easily ask learn




2.  I want trainees to be confident about what they have learned.

As a Manager, I strongly believe that my responsibility is talent identification, recruitment and their professional development.

As Head of the English Language Department I took keen interest in those faculty members who were looking to excel and be better teachers.

Professional Experience: Pakistan

AMAN TECH, Karachi, Pakistan

Multiple Positions over 9 years, November 2011 – August 2020

Salary Drawn: PKR 125000/month

Job Description and Accomplishment at Aman Tech

Head of English Language Department

Managed a team of five full-time and eight visiting faculty members

1. Help consolidate the English language curriculum and made it more common   for very week students.


2. Help develop a 16 session curriculum for soft skills classes


3. Managed as many as 200 hours of English language sessions per week

Manager Community Mobilization

Managed and trained a team of five (5) mobilizers and extended Aman Tech reach from Orangi Town to Gulshan-e-Hadeed

EXTRA EFFORT (beyond the call of duty)

The Preparatory Program - AMANTECH - Aman Foundation, Karachi

Jun 2012

Project description

The preparatory program (for students who failed Aman Tech entrance test) provided a chance to bring about a significant positive change in young person’s lives. Students coming out of the 10th grade from low standard private schools as well as government schools of Karachi City have very low Mathematics and English competency. Apart from the normal expected outcomes, it was learned that academically weak student would rather not own his weakness and rather keep quiet and suffer the consequences of academic weakness.The Preparatory program reached out to 250 students over a period of 9 months.
Many of those who persevered gained admission, completed technical education and were placed in Pakistan and overseas.

Wrote Policies and SOPs

Drafted Processes in Student Life Cycle

Compiled Accreditation application for NAVTTC

Counseled Students and Parents

Professional Experience: United Arab Emirates

EON LLC, Dubai, United Arab Emirates

Retail Operations Manager, July 2008 – Jan 2009

Salary Drawn: AED 14000/month

Job Description and Accomplishment at EON

Managed Sales function for a multi-store retail concern in a Dubai based multi-store retail chain, having stores in Dubai, Abu Dhabi and Cairo.

Wrote policies and SOPs for retail operations as per retail industry universally established norms.

1. Created SOP document listing minimum requirement for the sales floor of a high-end electronics and home automation store


2. Re-aligned product selection as per the expat and local customers’ needs


3. Included in the contract with Mall of Emirates store promotions


4. As most products were price protected convince suppliers to offer freebees


5. The largest contribution was retraining of the sales personnel


6. SOPs were written and personnel trained accordingly facilitating an overall presentable personnel

The recession of 2008 hit the US and European markets reducing the foreign tourist impacting the GCC retail markets. This became the reason for EON to wrap up their operations in Dubai

Arab nationals from Egypt, Jordan and Syria made up most of the sales-force. Most lacked experience and were un-suitable to subtly deal with the foreign tourists and high-end clientele

I taught them conversational English language and programmed them to be patient

I taught them the “always be closing” technique

Through mock presentations they learned how to “ask for sale”?

The strict one-price policies restricted promotions

The sale force were taught how to sell accessories like high-end laptop bags which enabled us to reduce ticket price

Professional Experience: United States

Abt Incorporated, Glenview, USA

District Manager May 2000 – June 2008

Salary Drawn: $ 85,000/ yr.

Job Description and Accomplishment at Abt

Managed a family-owned electronics and appliance giant with yearly sales exceeding $25 M

Sale-managers’ performances by effectively communicating expected store sales targets and the importance of company’s customer service strategy.

Communicated weekly out-comes with board directors.

Improve sales and implemented solutions to enhance control protocol.

Managed 50000 sq. feet location for a highly dynamic and high volume e-commerce, business

Aggressively pursued and recruited sales talents from the region and achieved a very competitive yet friendly sales department.

Consistently achieved, a remarkable 10%+ growth, every year while in management

Ash Manor (fine dining restaurant), Chicago, USA

Restaurant Manager, July 1996 – January 2000

Salary Drawn: $ 56,000/ yr.

Job Description and Accomplishment at Ash Manor

Managed an exclusive fine dining restaurant in Chicago serving continental dishes

With daily receipts exceeding $ US 20,000 and staff of 45

Doubled receipts over a period of 11 months

Professional Experience: United States

Circuit City Inc., Virginia, USA

District Manager, September 1994 – April 2000

Salary Drawn: $ 50,000/ yr.

Job Description and Accomplishment at Circuit City

Managed multiple store locations for an electronics and appliance family-owned giant with yearly sales exceeding $25 M

Strategized to train new-hires to achieve HR Targets in a centralized Franchise

Company Budget exceeded $US 20 Million/Year per store.

Devised a plan for vendors to follow

Designed a manual for the Merchandisers to maintained High Level of Merchandise

Displays in Compliance of Company Standards

Recruited talent from other companies in the area and prepared them for a Challenging sales function in an extremely competitive retail industry

Northeastern Illinois University, Chicago, Illinois, USA

Lecturer, 1988 - 1994 

Salary Drawn: $ 18000/ yr.          

Taught Remedial Mathematics, Trained ill-prepared college freshmen, taught college Mathematics courses

Counseled students in how to get better grades