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概要
As a seasoned professional with extensive experience in Banking Operations and Financial Institutions, I have a proven track record of achieving results through effective leadership. My diverse skill set encompasses proficiency in Customer Services, Centralized Operations, Foreign and Local Remittances, SWIFT Operations, Regulatory Compliance, and Transaction Monitoring. I excel as a collaborative team player and possess strengths in resource optimization, robust communication, initiative, team development, time management, and adept problem-solving.
工作经历
Business Development Executive
- Provide exceptional customer service and build lasting relationships with clients.
- Proactively acquire new clients through self-initiated efforts and diverse business development strategies.
- Deliver professional financial advice and actively promote a comprehensive portfolio of wealth management products.
- Participate in business development activities, including client presentations, product demonstrations, and meetings.
- Assist with marketing and promotional projects.- Negotiate and close deals.
- Conduct ongoing market research.
Entrepreneur
- Established a company as an entrepreneur and managing a business providing office supplies.
Takaful Financial Advisor
- Proactively acquired new clients through own means and dynamic range of business development.
- Analyzed client's financial statuses.
- Provided professional financial advice and actively promoted a comprehensive range of Wealth Management products.
- Engaged in business development activities, including client presentations, demos, proposal writing, and meetings.
- Worked closely with the Regional office by reporting to them regularly and seeking their guidance on work-related matters.
Unit Head - Centralized Operations
- Supervised both Inward and Outward Remittances, following regulatory guidelines and ensuring high-quality customer service within the prescribed (TAT) Turn-Around-Time.
- Completed scrutiny of all Incoming MT-103 SWIFT messages and credited funds into the customer's account.
- Ensured 100% compliance with the Bank's Service Management Program.
- Adhered to all regulatory guidelines outlined in SBP's FE Manual & AML regulations.
- Reported Foreign Exchange Transactions to SBP through ITRS.
- Ensured 100% adherence to the Bank's Policies & Procedure manual on Funds Transfer and Inter-Office Memorandum on Remittances.
- Liaised with the State Bank for approvals related to Outward remittances.
- Authorized SWIFT messages for Outward Foreign Remittances.
- Handled Centralized Foreign Outward Bill for Collection (FOBC).
- Prepared Daily & Weekly SBP SCRA Reporting.
- Prepared Monthly Special Foreign Currency Accounts (SFCA) Reporting.
- Prepared Monthly Foreign Exchange Returns of the Centralized International Remittances Section.
- Prepared Quarterly SWIFT Reporting.
- Checked and controlled all Duplicate Payments.
- Timely informed/reported to concerned departments regarding non-reporting Financial MTs.
Customer Service Executive - Branch Banking
- Involved in all Branch Operations.
- Adherence to all regulatory guidelines related to Branch Banking Operations.
- Authorized all transactions and vouchers and clearing.
- Responsible for all Cash replenishment in ATM.
- Responsible for all Cash sorting and disbursement of excess cash to Cash House.
- Daily / Weekly / Monthly Cash transaction reporting to State Bank of Pakistan.
- Checking & releasing all Financial Payments.
- Controlling all transmitted/authorized Financial Payments through exact correspondence banks.
- Checking & controlling all Duplicate Payments.
- Timely informed/reported to concerned departments regarding non-reporting Financial MT's.
Officer - International Remittances & SWIFT
- Processed both Inward and outward Remittances as per regulatory guidelines within the prescribed Turn Around Time (TAT).
- Issued PRC against Inward Remittances.
- Prepared IRV/R Forms for SBP Reporting.
- Solved the queries against Inward Remittances.
- Worked as a SWIFT Operator on the SWIFT Alliance System.
- Handled Centralized Foreign Outward Bill for Collection (FOBC).
- Prepared IRV/R Forms for SBP Reporting.
- Distributed Incoming and Outgoing SWIFT Messages to respective departments.
- Reported Foreign Exchange Transactions to SBP through ITRS.
- Ensured that satisfaction and prompt solutions were provided to the Customers.
Officer - Central Operations Division
- Processed Inward Remittances according to regulatory guidelines within the prescribed Turn-Around-Time.
- Prepared MT-103 Outward Messages.
- Prepared MT-199 & MT-999 Inquiry Messages.
- Prepared MT-110 SWIFT Messages against FDD Issuance.
- Worked as a SWIFT Operator on the SWIFT Alliance System
