• To process & issue remittances instruments as per operation manual.
• To check transaction and postings for the completeness and accuracy.
• Responding to customer queries w.r.t Products, Account opening, KYC maintenance, Customer due diligence as per Operations Manual.
• To ensure healthy coordination with internal and external stake holder (customers , peers, supervisors, auditors etc)
• To ensure understanding of the ISMs (Internal service measures).
• To ensure all transactions are processed within the assigned TATS (Turn Around Time)
• Record keeping, update respective monthly balancing along with necessary prescribed compliance measures.
• To ensure properly undertaking other general banking services.