Admin Officer
Performs administrative, and customer service duties. work with clients by answering their queries and giving account updates. Resolve customer complain on phone or email.
Computer maintenanceMaintaining, diagnosing, and repairing computer equipment, including servers Software and hardware updatesUpdating software and computer hardware and providing storage and backup of software Lab preparationPreparing lab and work schedules for lab assistants and developing procedures for lab usage Technical supportProviding technical support to students and faculty during class time and tutoring students during open lab hours NetworkingPerforming networking duties, including maintaining and repairing computer networks SafetyEnsuring that all safety guidelines are followed strictly at all times InventoryMaintaining the inventory of project equipment, including supplies and materials CalibrationEnsuring the proper functioning of equipment and arranging for repair and calibration of major equipment
Customer service Answering phone calls, handling complaints, and providing excellent customer service Office supplies Maintaining office supplies, checking inventory, and ordering supplies from vendors Scheduling Coordinating schedules, arranging meetings, and taking notes Communication Distributing memos and reports, and ensuring everyone is kept up to date on company news Security Ensuring the confidentiality and security of files and filing systems Policies Creating and updating office policies and procedures Reports Preparing regular reports on office budgets and expenses Staff Monitoring staff performance and handling disciplinary issues Recruitment Collaborating with the human resources department on staff recruitment and training Travel Making travel arrangements for staff if necessary Equipment Operating copy equipment, fax machines, printers, or other equipment
Customers Care Representative
Complain Resolutions
Pick calls and answers to customers
Cash collection and Deposit
Emails and reply
Self employee