To be part of progression organization where I can utilize my abilities to the benefit of the organization and myself and learn the industry in the future.
Business Development Executive
Working with multiples campaign e.g UK Auto Injury claims, UK Media Marketing, U.S DME Braces, Diabetic Meter and CGX (Cancer Screening Testing) campaign.
(with Medical Lien Management California)
Responsibilities
To recover medical bills by calling various insurance companies in California, on behalf of our medical providers.
To make rapport building by using effective communication skills.
To take timely followups on appointments.
To rebuttaling the objections of insurance career in a good manner.
To take them in the circle of comfort zone for our desired percentages.
To help others team members to achieve monthly goals.
Responsibilities
Worked as a Team Lead so was leading the whole team of respective processes.
Prepare Quality Control Report for internal and external errors for respective processes.
Update the shared repositories with all the Quality reports.
Maintain the Client Red Book with all updates or errors if received from Client.
Prepares accuracy report, daily working production report and also QA Scores at the end of every month.
Conduct Individual Feedback Sessions on daily basis.
Conduct Refresher Training Sessions by-weekly basis.
Conduct Quizzes for respective processes twice in a month.
Conduct Calibration Session with team on monthly basis.
Helping out the team members if any difficulty is faced in understanding the documents or processing the orders.
Computer Operator