概要


Highly motivated and results-oriented IT professional with 9+ years of experience in IT infrastructure design, implementation, and management. Proven ability to lead and mentor teams, optimize IT operations, and deliver cost-effective solutions. Expertise in network security, cloud computing, and virtualization technologies. Seeking a challenging leadership role in a dynamic and growing organization

项目

Complete IT Infrastructure and Cloud Services Deployment with Data Transit
IT Infrastructure & Cloud Services Deployment
Network Infrastructure Design and Deployment
Up-gradation of Campus Infrastructure & Data-center - Superior University
Planning & Deployment of Security & Surveillance

工作经历

公司标识
Manager IT
Mindstorm Studios (Pvt) Ltd
Mar 2020 - 代表 | Lahore, Pakistan



Built and managed a robust IT department from the ground up for a rapidly growing mobile game development studio.


Managed AWS EC2 instances, including configuration, security, and performance monitoring.


Developed and implemented automation scripts for cloud resource provisioning and management, improving application deployment efficiency by 20%.


Optimized cloud resource utilization to reduce costs by 15% and improve efficiency.


Developed SOPs for developers to ensure consistent configuration and deployment of applications on cloud resources.


Proactively monitored cloud resource utilization and performance, resolving issues to maintain service availability.


Collaborated with development teams to ensure smooth integration of applications with cloud infrastructure.


Implemented and managed key IT systems, including Fortigate firewalls, Cisco switches, Ubiquiti access points, Dell PowerEdge servers with VMware ESXi, and Active Directory, DHCP, DNS, Hybrid File Storage Server and other solutions to streamline network and system infrastructure, connectivity and workflow..


Configured and managed Google Workspace, Slack, Unity Pro, GitHub, and other SaaS solutions to enhance collaboration and communication.


Implemented security measures like SIEM (WAZUH) and EDR (Bitdefender) to protect company assets and sensitive data.


Developed and enforced IT policies and procedures to ensure compliance and best practices.


Streamlined employee onboarding/offboarding processes.


Mentored and trained two junior IT team members.


Managed vendor relationships and ensured timely acquisition of IT equipment and services along with IT asset management.


Maintained comprehensive IT documentation to support knowledge transfer and troubleshooting.

公司标识
Assistant Manager IT
Changhong Ruba Trading Company PVT LTD.
Mar 2019 - Mar 2020 | Lahore, Pakistan



Led IT infrastructure and software development, bridging technical teams and non-technical stakeholders.  
Administered Cisco and Mikrotik network devices, optimizing network performance across multiple sites.
Managed Dell PowerEdge servers (ESXi 6.7), ensuring smooth operation of domain services and backups.
Oversaw company email and website management, ensuring high availability.
Provided troubleshooting and support for POS systems at nationwide showrooms.
Implemented IT asset management, streamlining support processes.
Integrated attendance systems with HR software.
Led the design and deployment of structured cabling and security systems.
Maintained Panasonic PABX phone systems for uninterrupted communication.
Established backup protocols for critical systems.
Developed and enforced IT policies, including internet usage and security guidelines.
Managed vendor relations and procurement to ensure timely resource availability.

公司标识
Network Administrator
Superior University Lahore
Apr 2016 - Dec 2018 | Lahore, Pakistan



Managed network infrastructure across multiple locations, ensuring seamless connectivity.  
Deployed and administered Cisco devices (ASA, switches), Mikrotik routers, Ruckus Wi-Fi, and TP-Link switches to optimize network performance and security.
Led fiber network deployment, including structured cabling, for high-speed data transmission.
Oversaw planning, deployment, and management of network infrastructure, IT operations, and NOC services.  
Installed and managed server systems (Active Directory, DHCP, File Server, VMware ESXi) and security solutions (antivirus, surveillance).
Led the deployment and training for a ticketing system to improve IT support efficiency.
Trained and managed network and system support teams for effective IT service delivery.

公司标识
IT Support Engineer
Beaconhouse National University
Oct 2015 - Apr 2016 | Lahore, Pakistan



Provided IT Helpdesk support while managing a small campus network infrastructure, ensuring prompt resolution of user issues and minimal downtime.
Administered DNS, Active Directory, and PBX (VoIP-Elastix) systems, ensuring seamless communication and user management.
Managed and maintained the file server and Cisco router, optimizing network performance and data access across the campus.
Conducted network troubleshooting, swiftly identifying and resolving issues to maintain system uptime and user productivity.
Oversaw IT lab software installations and ensure proper setup and configuration for smooth user experience.
Implemented IT asset management practices, tracking hardware and software inventory for efficient resource allocation and planning

公司标识
Office Executive
Marketing Association of Pakistan
Jul 2014 - May 2015 | Lahore, Pakistan

• Administration of MAP Lahore Office.
• Corporate Communication and Event Management (professional training seminars, workshops,Industrial Visits, Family Picnics, Elections, Annual Dinner, Musical Concerts)
• Management of Sponsorship, Memberships, Social Media Marketing, Website, Print Media and Accounts.

公司标识
Executive Officer | SDSB Luminites Association
LUMS-Lahore University of Management Sciences
Nov 2011 - Jul 2014 | Lahore, Pakistan

• Planning and execution of Alumni networking events at SDSB Luminites Association (Speaker sessions, Musical Concerts, Reunion Dinners)
• Assist President, Vice President, Secretary and Treasurer in multiple tasks.
• Corporate communication and coordination, Accounts Management, Vendor Dealing.
• Research and presentations on Alumni networking opportunities.

公司标识
Intern | Technical Support Dept.
Servis Industries Ltd.
Jan 2001 - Apr 2011 | Lahore, Pakistan

• Network Troubleshooting
• Hardware/Software installation
• Follow up with Purchasing of Computer Accessories

学历

Beaconhouse National University
哲学硕士, MS in Business and Information Technology‎
Enterprise Resource Planning, Project Management Professional, Applied Data Science
Completed
2018
The Superior College
硕士, 科学硕士学位, Masters in Information Technology‎
Enterprise Resource Planning, Project Management Professional, Applied Data Science
CGPA 3.4/4
2014
Pakistan International College of Commerce & Science
学士, , Bachelors of Commerce‎
Accounting & Finance
2011
Punjab College
中级/A级, 计算机科学学生, ICS‎
Mathematics, Physics
等级 C+
2009
Qurban & Surriya Educational Institute
大学入学/0级, 科学, Matriculation in Science‎
Biology, Chemistry
等级 A
2007

技能

熟练 Negotiating
中级 data analytics
熟练 Equipment Installation
熟练 hardware
中级 Linux System
熟练 MCSE 2003
熟练 Network Monitoring Tools
熟练 networks
熟练 Positive Attitude
熟练 process and business
熟练 Project Administration
熟练 Routing
熟练 strategic thinking
熟练 team leader
熟练 troubleshooting
熟练 Virtualization
熟练 Access Networks
熟练 Administration & Book Keeping
中级 Android Management
熟练 Application Networking
初学者 Asana Tool Handling
中级 ASP.net
熟练 BSC COMPUTER SCIENCES
中级 Business Research & Statistical Analysis
中级 C#
中级 CCNA
中级 CCNP
熟练 CCTV Cameras
熟练 Certification of MCSE is mandatory and CCNP
熟练 Cisco
中级 Cisco Firewall Security
中级 Cloud
初学者 Coding Languages
熟练 Computer Diagnostics
熟练 Computer Hardware Installation
熟练 Computer Network Operations
熟练 Conservation Awareness
熟练 Corporate IT
熟练 Corporate Communication & Coordination
熟练 cPanel
熟练 Creative Desing Skills
初学者 CRM Command
中级 Csutomer Services
熟练 Data Backup Handling
中级 Data Backup Solutions
中级 Data Mining
熟练 Data Security
中级 Disaster Recovery
熟练 DNS Management
熟练 Domain Hosting

语言

中级 旁遮普语
熟练 英语
熟练 乌尔都语

Umer 联系人

Irum Umer
Happilac