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概要
Passionate about Social Media, Sales & Marketing and looking to associate myself with an organization that has the potential for future growth and ample scope of learning. Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings
工作经历
E-Commerce Coordinator
Manage daily e-commerce operations, including order processing, and inventory management. Coordinate with cross-functional teams to resolve customer issues and enhance overal experience. Develop relationships with vendors and logistics partners to streamline delivery and order management. Implement digital marketing strategies to boost online presence and increase sales.
E-commerce Executive
Managed high-volume customer inquiries, resolving issues and ensuring satisfaction in a timely manner. Built and maintained relationships with vendors and logistics partners to improve customer satisfaction. Effectively handled order processing, complaint management, and adherence to best practices in customer service. Developed written correspondence for customer communication, improving response times by 20%.
Customer service officer
I handle all the customer queries relative to any issue and shares them with the concerned team as well.
Customer Service Representative And Chat Support
I handle customers all queries on calls and chats and on all the social media platforms as well.
Customer Service Representative
Solving customer problem and managing data and work on excel