 Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
 Communicating the key findings and insights to senior stakeholders and peers both conversationally and in presentation style
 Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies.
 Building business relationships with current and potential clients.
 Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs).
 Collaborating with sales and leadership to secure, retain, and grow accounts.
 Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information.
 Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.
 Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals.
 Maintaining a pipeline of all sales administration using CRM software.
 Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

 Develops and oversees business systems and works with Information Technology to ensure timely and accurate implementation.
 Ensure the timely and successful delivery of our solutions according to customer needs and objectives
 Develops and prepares operational and financial reports and analyses, noting progress as well as adverse trends.
 Functions as problem-solver for patients and providers with billing challenges.
 Audits problem accounts and takes appropriate action to represent both patients and the Health System to achieve amicable outcomes.
 Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
 Implementing a system to ensure that accurate billing information is entered into the billing system.
 Supervising the revenue cycle department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.

 Provides answers to clients by identifying problems; researching answers; guiding the client through corrective steps.
 Install and configure computer hardware operating systems and applications
 Provide support, including procedural documentation and relevant reports
 Improves system performance by identifying problems; recommending changes.
 Updates job knowledge by participating in educational opportunities; maintaining personal networks.

 Built and provided basic end-user troubleshooting and desktop support on Windows and Mac systems.
 Worked closely with team members to meet or exceed all customer service requirements.
 Resolved customer issues in a clear, courteous, and straightforward manner.
 Researched, troubleshot, and resolved complex problems independently.
 Delivered technical sales presentations to prospects and presented the benefits and value of insurance products.
 Provide training on EMR (Electronic Medical Records) to providers and office staff.

Prospect and develop new opportunities within the territory of overall UAE for DU Telecom products & services. Represent our company and give information to enterprises about products we are offering. Represent our company and give information to enterprises about products we are offering.

Responsible for Business projection/contract initiation and management which includes identification of potential federal business opportunities through Bids/ solicitations submitted on federal administrated online portals. Sourcing partners for procurement to fulfill Software / Hardware requirements of the contract. This also includes developing relationships and maintaining existing teaming agreement with the solution provider companies and distributors.