Results-oriented professional with a strong background in E-commerce and Customer Relationship Management (CRM). I have a proven track record of optimizing online sales channels, enhancing customer experiences, and driving business growth through data-driven strategies. Skilled in managing CRM systems, analyzing customer data, and implementing targeted marketing campaigns, I am passionate about leveraging technology to build lasting customer relationships and maximize revenue. Seeking a challenging role where I can apply my expertise in E-commerce and CRM to contribute to the success of a forward-thinking organization.
I worked in an E-commerce organization. The tasks, I was responsible for are:
E-commerce platform management (e.g., Nop, Shopify )
Inventory management
Customer relationship management (CRM)
Data analysis and reporting
Payment gateways and secure transactions
E-commerce analytics tools (e.g., Google Analytics)
I worked with HG Markets as a BDE(Business Development Executive) and learned skills like communication skills, organizational skills, negotiation skills, and goal-focused. Overall it was a good experience for me in my professional life.
I worked in the finance branch of PTCL, where I learned some basics of SAP, printing, and scanning.