Manage onboarding processes for new joiners.
Coordinate events, outreach, planning for required amenities.
Maintain HR tools, documents, and systems while tracking for payroll process management
Support field staff with travel and communication management.
Collaborate for background checks, document verifications and keeping records of the field teams’ daily, weekly and monthly activities.
Manage project HR and Operations functions.
Coordinate and execute talent acquisition and management activities
Oversee employee relations, grievance management, services issues and data management.

Prepares and maintains personal records of all the Staff

Works closely with departments by assisting, Heads of Departments/ line managers to      understand and implement policies and procedures
Handles daily requests or complaints from faculties/Staff through email, phone calls, or in person. 
Prepares and issues various letters, related to HR such as appointments, confirmations, Warnings, contract letters, etc. 
Overseeing the transport arrangements & maintenance of official vehicles such as fuel change, regular car service, etc.
Manage administrative functions and establish an internal administrative system and control.
Ensure the smooth operation of the field activities.
Personal Files/ records of project employees.
Job responsibilities, increment, and renewal of contracts.
To deal with the daily transactions for the petty cash.
Timely sharing of monthly attendance with head office for release of monthly salaries.


Resolve issues and respond to payroll-related queries.

A Branch Services Officer (BSO) at United Bank Limited (UBL) has many responsibilities, including:





Security: Safeguarding the cash vault, stationery, and ATM, and reporting suspicious transactions 
 

Customer service: Handling customer transactions, providing account information, and processing deposits and withdrawals 
 

Promoting bank products: Promoting bank products and services to customers 
 

Customer complaints: Managing customer complaints in accordance with defined guidelines 
 

Customer traffic: Ensuring efficient direction and management of customer traffic in the branch 
 

Waiting area: Overseeing and maintaining the waiting area, keeping it stocked with brochures, deposit slips, and other request forms 
 

Digital registrations: Ensuring digital (mobile app) registrations, lead generation, and referral to branch staff 
 






Some skills that are useful for a BSO include:





Communication skills
Fluent in English
End to end sales
Microsoft Excel
Coordination skills
Sales management
Customer satisfaction management
Analytical skills
Customer analysis
Record keeping 

·         Manage printing and provision of the required number of colored receipts to Enumerators.
·         Shadow his/her team of enumerators during data collection.
·         Upload data to the server.
·         Support SM in conducting PIC activities as and when possible.
·         Localities to enumerators whose listing is completed and route maps are generated.
·         Maintain a physical record of the progress as per the reporting tools specified in the                    NSER Guidelines.
·         Manage overall logistics for his/ her team.
·         Assign localities with maps to enumerators.
·         Sync and coordinate ERF to BISP.
·         Receive and rectify discrepant data ERF daily basis.
·         Any other tasks assigned by the line Manager.

Help the program leads and partners in making data-informed decisions based on monitoring data and findings.
Ensure data is collected and entered into the data management system regularly.
Validate data for completeness, correctness, and consistency and follow up on any data quality issues.
Conduct data quality assessments, and audits and support relevant teams in improved data management practices.
Will represent MEAL during program review meetings and other events to share M&E updates and/or make presentations if required.
Lead surveys and studies under the project to assess interventions' relevance, effectiveness, efficiency, and impacts over the project life.