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Arif Siddique
Customer Service Representative
Zones Pakistan - Islamabad, Pakistan
概要
I have MCS degree in Computer sciences (IT). Qualified and experienced technical support engineer in IT industry and professional with 5 years of experience working with US based IT Resellers. Areas of expertise includes System administration, Network administration, and data backup solution.
Also have over 3 years of experience of customer service team-lead. Responsibilities of training and motivating customer service employees. Oversee and assist customer service employees in the performance of their job.
工作经历
Customer Service Representative
Zones Pakistan
Oct 2017
- 代表
| Islamabad, Pakistan
Senior Executive – Technical Support
PCM
Jun 2016
- Sep 2017
| Islamabad, Pakistan
Service Desk Engineer
Ovex Technologies
Apr 2015
- May 2016
| Islamabad, Pakistan
Office Superintend
Kohat University of Science & Technology
Sep 2009
- Mar 2014
| Kohat, Pakistan
学历
CCNA (Cisco Certified Network Associate)
大专,
CCNA
Incomplete
2015
Qurtuba University of Science and Information Technology D.I Khan
硕士,
MSc,
Computer Sciences and Information Technology
CGPA 3.3/4
2014
技能
熟练
Accounts / Manager
熟练
American Incessant
熟练
Aseptic Technique Knowledge
熟练
Bossiness Development Strategies
熟练
Building Solid Relationships
熟练
Call Center Management
熟练
Communication Skill
熟练
Configuration Switches
熟练
Coordination Skillss
熟练
Cusotmer Support
中级
EBS Modules Knowledge
熟练
Email List Management
熟练
Good Interpersonal Skills
熟练
Google Analytics
熟练
Installation Process
熟练
IT Support Responsibilities
熟练
Japanese and Korean Language Proficiency
熟练
MS Excel
熟练
Organized and Multitasking
熟练
Outbound Calls
熟练
Production Administration
熟练
Production Experience
熟练
Production Operations Handling
中级
Punjabi As Well
熟练
Relation Management
熟练
Reproduction Planning
熟练
Risks Analysis
熟练
Spreadsheet Navigation
熟练
Student Affairs Managemment
熟练
Training & Development
熟练
Understand Client Requirements
熟练
US English
熟练
Use of Medical Equipment
熟练
كتابة إبداعية
熟练
عمليات خدمة العملاء
语言
熟练 普什图语
熟练 乌尔都语
熟练 英语