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概要
Experienced Individual with a demonstrated history of working in the Power sector, Agriculture sector, Textile & outsourcing/offshoring industry. Skilled in Reporting & Analysis, Policy Analysis, Analytical Skills, Coaching, and Data Analysis. Strong information technology professional with a Master’s Degree focused in Economics & Finance from University of Karachi.
项目
工作经历
Assistant Manager WFM / Reporting & Analysis
Roster Management, Data Management, Reporting & Analysis,Payroll Processing, KPIs, Performance Management of 3p Staff, Yearly Appraisal exercise, Hourly Traffic Report, Call Center summary for CEO, IBC walk in summary report, Incentive Tabulations.
Sr. Data Analyst
Responsibilities: Funds Arrangement for Vendor Payments, Receivable Reconciliation, Incentive Tabulation, Project
Expense Disbursement, Monthly, Yearly Target vs Sale Achievement Sharing, Financial Reporting, Correspondence with
Govt officials, Pre-qualification documents submission, Budget Working, Annual Sales Conference Working, Invoice
submission, Operational meeting Presentations, New Reports creation in CRM etc
Data Analyst - Wholesale Business
Provide sale data & Sale analysis to Management and with payment reconcilations.
Prepare party ledgers and invoicing.
Maintain petty cash along with its working.
Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
Work with management to prioritize business and information needs
Locate and define new process improvement opportunities
Data Analyst - MIS Reporting & Analysis
Interpret data, analyze results using statistical techniques and provide ongoing reports
Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
Acquire data from primary or secondary data sources and maintain databases/data systems
Identify, analyze, and interpret trends or patterns in complex data sets
Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
Work with management to prioritize business and information needs
Locate and define new process improvement opportunities
Senior Supervisor - Operations
Monitored staff to ensure good customer service delivery.
Delegated tasks to assigned team.
Answered customer questions and resolved issues.
Communicated with customers, staff and management.
Completed all paperwork as required.
Reported issues to senior management.
Monitored calls randomly to ensure representatives answered questions appropriately and courteously.
Completed all required documentation and paperwork.
Participated in traning and development programs.
Customer Support Executive - Operations
To acheive Assigned targets
