Production Officer  Biscuit PlantManaged production operations in a high-paced biscuit manufacturing environment, ensuring adherence to production targets and quality standards. Supervised production processes, from ingredient preparation to final product packaging, maintaining efficiency and minimizing downtime. Coordinated with cross-functional teams to ensure the smooth running of machinery and implementation of best practices for consistent product quality. Monitored inventory levels and maintained records to optimize resource utilization. Ensured compliance with safety and hygiene regulations while meeting production deadlines and achieving company goals.

Customer Service Representative (CSR)Experienced in delivering high-quality customer service, providing assistance, resolving inquiries, and maintaining client satisfaction. Adept at handling customer interactions through multiple channels, including phone, email, and chat. Proven ability to manage client accounts, troubleshoot issues, and ensure a seamless customer experience. Strong communication skills, with a focus on building rapport and maintaining positive client relationships. Skilled in time management, problem-solving, and working in fast-paced environments to meet customer expectations and business objectives.

At the esteemed Ramada by Wyndham hotel, I held the critical role of Food Safety Officer. During my tenure, I was entrusted with overseeing and ensuring the stringent food safety standards and practices of the hotel. Collaborating closely with the culinary and service teams, I played a pivotal role in risk assessment, hazard analysis, and in ensuring the hotel's food offerings consistently met regulatory and internal safety benchmarks. My position necessitated a keen eye for detail, unwavering commitment to public health, and the ability to educate and mentor staff on best practices, solidifying the hotel's reputation for excellence in food safety.

As a teacher, I combined my expertise with a passion for fostering academic growth. I crafted engaging lesson plans and promoted critical thinking, establishing a supportive learning environment. Beyond imparting knowledge, I built strong connections with my students, guiding and mentoring them towards success inside and outside the classroom.