Experienced Business Development and management professional with 12 years of professional expertise, including (Middle East) E-Commerce startup. Skilled in process formulation, multitasking, and proactive leadership, dedicated to improving business operations.
Oversee daily operations including sales operations and marketing initiatives.
Develop, implement, and streamline business processes.
Analyze performance metrics and create data-driven strategies.
Lead and Collaborate with cross-functional teams to optimize resource allocation.
Drive continuous improvement initiatives to enhance operations.
Build & expand donation network & partnerships for fundraising activities.
Organize medical camps and engage donors for project support.
Achieving financial goals for the maximum utility of the campaigns like hand pumps, water supply schemes, and food package distribution campaigns.
Managing & Training Team and Coordinating non-profit events and networking with stakeholders
Focusing on maximum monthly revenue, researching and identifying market and potential customers
Consulting customers over the desired property purchase or property investment
Keeping an eye on Customer & market feedback while attending trade exhibitions.
Lead generation, finding potential clients, and attending networking events.
Taking initiatives for sales recovery in term of installments and any additional charges.
Lead generation, contacting potential clients, meeting potential clients, cold calling & networking.
Market Research, planning & overseeing new marketing initiatives.
Customer engagement strategies & improving sales metrics
Developing new markets, improving sales while managing CRM Software like bitrix 24, HubSpot and Salesforce.
Developing quotes, proposals for clients, negotiate over deals & report writing
Managing & training team to meet the weekly & monthly goals. Executing Sales meetings to get sales insights.
Improvement of monthly targets, customers identification, market research & market identification.
Management & training of team to meet the monthly targets, review sales data & create reports.
Assisting customers to visit the desired property & exploring ways to improve sales metrics.
Collecting Customer feedback and overall market feedback to get the sales insights & report writing.
Lead generation, finding potential clients, networking activities & managing CRM software.
Market research, Customer identification & management of Sales Team to achieve sales targets.
Market identification, networking, cold calling, social media research & report writing.
Delivering presentations to potential clients & focusing on new customer acquisitions.
Negotiation, Customer services, lead generation & improving sales metrics.
Managing CRM Software, collecting customers feedback.
Conducting audits through DMAIC methodology, reviewing quality systems for compliance and improvements.
Conducting awareness sessions on quality improvements and customer relationship and complaint handling.
Assist in management strategies, developing Institutional Policies. Data Analysis, report writing.
Worked on JCIA (Joint Commission International Accreditation) & ISO 9001 activities.
Customer services, customers feedback, managing team of delivery personnel, managing supply chain.
Assisting & inspecting local marketing activities, training of vendors on products & services.
Quality assurance and testing mobile application and webpage for quality control and assessment of risks.
Assisting HR manager with day to day Human Resource operations to follow compliance procedures.
Supporting Project Manager in recruitment strategy & improving Administrative & HR Policies.
Management of employee record in HRIS system, short listing potential candidates, recruitment.
Deployment of leadership and training programs whilst managing the employee life cycle.
Scheduling interviews, trainings and arranging need based capacity building sessions for learning & development
Research area and community trends and patterns & sharing info with Administrative Manager.
Develop campaign estimates and Liaison with local authorities and associations to assure a recommended quality of operations and create social/health awareness through effective communication plans.
Development of training materials related to Monitoring, Evaluation and learning (MEL) and executes duty schedules and learning and development (L&D) of team members.
Verify campaign results by completing tests and implementing tests processes, policies and protocols.
Reporting to Polio Eradication Office by collecting, analyzing and summarizing information.
Taking corrective actions for resolution of problematic issues through pragmatic solutions.
Follow up on interruption in processes while organizing, planning and implementing inventory activity
Confirming health and safety regulations are followed.
· Monitoring and maintaining office equipment, inventory supplies; orders replacement supplies as needed
· Creating, updating, and maintaining personnel records, financial records, and other records and databases
· Updating office policies and procedures
· Preparing reports on expenses, office budgets, and other expenditures
· Coordinating building and maintenance issues for general repair
· General Procurement of office supplies through telecom.
· Receiving mails and packages from couriers and delivering to proper recipient