概要

Experienced Business Development and management professional with 12 years of professional expertise, including (Middle East) E-Commerce startup. Skilled in process formulation, multitasking, and proactive leadership, dedicated to improving business operations.

工作经历

公司标识
Business Operations Manager
Irvinei Corporation
Nov 2024 - 代表 | Irvine, USA


Oversee daily operations including sales operations and marketing initiatives.
Develop, implement, and streamline business processes.
Analyze performance metrics and create data-driven strategies.
Lead and Collaborate with cross-functional teams to optimize resource allocation.
Drive continuous improvement initiatives to enhance operations.

公司标识
Associate Manager Fundraising (B2B / B2C)
Shifa foundation
Nov 2023 - Dec 2024 | Islamabad, Pakistan


Build & expand donation network & partnerships for fundraising activities.
Organize medical camps and engage donors for project support.
Achieving financial goals for the maximum utility of the campaigns like hand pumps, water supply schemes, and food package distribution campaigns.
Managing & Training Team and Coordinating non-profit events and networking with stakeholders

公司标识
Real Estate Investment Advisor & Sales Recovery Operations (B2B & B2C)
Pak Advisors (Self Employed)
Nov 2021 - Nov 2024 | Islamabad, Pakistan


Focusing on maximum monthly revenue, researching and identifying market and potential customers
Consulting customers over the desired property purchase or property investment
Keeping an eye on Customer & market feedback while attending trade exhibitions.
Lead generation, finding potential clients, and attending networking events.
Taking initiatives for sales recovery in term of installments and any additional charges.

公司标识
Zonal Manager Business Development & Sales Recovery Operations (B2B)
Pixarch
Nov 2021 - Aug 2022 | Islamabad, Pakistan


Lead generation, contacting potential clients, meeting potential clients, cold calling & networking.
Market Research, planning & overseeing new marketing initiatives.
Customer engagement strategies & improving sales metrics
Developing new markets, improving sales while managing CRM Software like bitrix 24, HubSpot and Salesforce.
Developing quotes, proposals for clients, negotiate over deals & report writing
Managing & training team to meet the weekly & monthly goals. Executing Sales meetings to get sales insights.

公司标识
Area Sales & Business Development Manager (B2C & B2B)
Graana
Mar 2021 - Nov 2021 | Islamabad, Pakistan


Improvement of monthly targets, customers identification, market research & market identification.
Management & training of team to meet the monthly targets, review sales data & create reports.
Assisting customers to visit the desired property & exploring ways to improve sales metrics.
Collecting Customer feedback and overall market feedback to get the sales insights & report writing.
Lead generation, finding potential clients, networking activities & managing CRM software.

公司标识
Business Development Manager (B2B)
Cheetay
Jun 2020 - Mar 2021 | Peshawar, Pakistan


Market research,  Customer identification & management of Sales Team to achieve sales targets.

Market identification, networking, cold calling, social media research & report writing.

Delivering presentations to potential clients & focusing on new customer acquisitions.
Negotiation, Customer services, lead generation & improving sales metrics.
Managing CRM Software, collecting customers feedback.

公司标识
Quality Assurance Officer
Shaukat Khanum Memorial Cancer Hospital & Research Center
May 2018 - Jul 2020 | Peshawar, Pakistan


Conducting audits through DMAIC methodology, reviewing quality systems for compliance and improvements.
Conducting awareness sessions on quality improvements and customer relationship and complaint handling.
Assist in management strategies, developing Institutional Policies. Data Analysis, report writing.
Worked on JCIA (Joint Commission International Accreditation) & ISO 9001 activities.

公司标识
Quality Assurance Coordinator (B2B)
Instashop, Dubai, UAE
Jan 2016 - Aug 2017 | Dubai, United Arab Emirates


Customer services, customers feedback, managing team of delivery personnel, managing supply chain.
Assisting & inspecting local marketing activities, training of vendors on products & services.
Quality assurance and testing mobile application and webpage for quality control and assessment of risks.

公司标识
Project Associate (HR & Admin Associate)
Reshine
Jul 2015 - Dec 2015 | Peshawar, Pakistan


Assisting HR manager with day to day Human Resource operations to follow compliance procedures.
Supporting Project Manager in recruitment strategy & improving Administrative & HR Policies.
Management of employee record in HRIS system, short listing potential candidates, recruitment.

Deployment of leadership and training programs whilst managing the employee life cycle.

Scheduling interviews, trainings and arranging need based capacity building sessions for learning & development

公司标识
Union Council Polio Officer (Operations Officer)
( WHO ) World Health Organization
Jul 2013 - Feb 2015 | Peshawar, Pakistan









Research area and community trends and patterns & sharing info with Administrative Manager.
Develop campaign estimates and Liaison with local authorities and associations to assure a recommended quality of operations and create social/health awareness through effective communication plans.
Development of training materials related to Monitoring, Evaluation and learning (MEL) and executes duty schedules and learning and development (L&D) of team members.







Verify campaign results by completing tests and implementing tests processes, policies and protocols.
Reporting to Polio Eradication Office by collecting, analyzing and summarizing information.


Taking corrective actions for resolution of problematic issues through pragmatic solutions.
Follow up on interruption in processes while organizing, planning and implementing inventory activity
Confirming health and safety regulations are followed.


公司标识
Administrative Officer
Medical Diagnostics GCC Based Lab
Sep 2012 - Jul 2013 | Peshawar, Pakistan

·         Monitoring and maintaining office equipment, inventory supplies; orders replacement supplies as needed
·         Creating, updating, and maintaining personnel records, financial records, and other records and databases
·         Updating office policies and procedures
·         Preparing reports on expenses, office budgets, and other expenditures
·         Coordinating building and maintenance issues for general repair
·         General Procurement of office supplies through telecom.
·         Receiving mails and packages from couriers and delivering to proper recipient

学历

Peshawar University
硕士, 科学硕士学位, M.Sc. Economics‎
Economics
所占比重 60%
2015
CECOS University
学士, 贸易学士, B.Com‎
Commerce
所占比重 75%
2011
University of Agriculture
中级/A级, 理工系(医学预科), F.Sc Pre-Medical‎
所占比重 60%
2009
Muslim Public School
大学入学/0级, 科学, Matric in Science‎
所占比重 68%
2007

技能

熟练 Client Relationship Management
初学者 HIPAA
熟练 Medical Billing
熟练 Operations
熟练 Operations Management
熟练 Problem Solving
熟练 Real Estate Knowledge
熟练 Staff Management
熟练 Team Collaboration
熟练 Team Management
熟练 Tenant Relations
初学者 US Insurance
熟练 Vet Marketing
熟练 360 Recruitment
熟练 3rd Party Partnerships
熟练 4 Knowledge of Taxation
熟练 Ability To Quantify Risk
熟练 Ability To Work In A Multicultural Team
熟练 Ability To Work In Multicultural Team
熟练 Ability to Work Independently
熟练 Academic Program Development
熟练 Academic Research
熟练 Account Marketing
中级 Accounting
中级 Accounting Skills
熟练 Accounting Softwares
熟练 Accounts Administration
熟练 Accounts Management
熟练 Accounts Management Skills
初学者 Accounts Managmenet
熟练 Accounts Managment Skills
熟练 Accounts Payments Handling
熟练 Accounts Receivable
熟练 Accounts Receivable Command
熟练 Accounts Receivable Software Command
熟练 Achieve Project Results
熟练 Active Learning
熟练 Active Listening
熟练 Active Reports
熟练 Adaptability & Innovation
熟练 Adaptive Learning
熟练 Admin Assistance
熟练 Admin Operations Management
熟练 Admin Task Management
熟练 Admin Task Planning
熟练 Admin Tasks Management
熟练 Administration
熟练 Administration Knowledge
熟练 Administration Management
熟练 Administration Skills

语言

熟练 普什图语
熟练 旁遮普语
熟练 乌尔都语
熟练 英语

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