I have a bachelors degree in Journalism I have held the position of Customer Support the last five years. During this time, I have become familiar with the compliance rules and regulations relating to this industry. I have the ability to evaluate and monitor the company's policies and procedures to make sure they are in compliance with these laws and to make updates as needed to stay in compliance.
I have the training and the knowledge and skills to make recommendations for improvements. I have excellent computer skills and I can use spreadsheet applications and word processing programs proficiently. I also have the ability to help develop training programs for employees.
I have excellent communication and interpersonal skills with the ability to coordinate internal or external. I can also work with administrators, employees and clients with a diverse background to make sure everyone is aware of the compliance laws and regulations associated with this industry. I have strong organizational skills with the ability to stay focused when working on multiple projects. I also have the ability to make sound judgment calls and maintain a high sense of integrity.