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liSeeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings/li
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Provide splendid customer services to customers in a friendly and courteous manner at all timesHave sufficient knowledge about the banking products and services and respond to all inquiries accordinglyImprove customers banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delayEnsure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging dutiesProvide information to customers on their account status and account balancesOpen new bank accounts according to laid down rules and guidelinesSuggest effective ways through which the bank can promote its products and services and increase customer satisfactionProvide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactionsEstablish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfactionEnsure that customers confidential information is properly protected and only used for official purposesPromote Team Work and prove to be an effective participant of the TEAM.Responsible for CIF amendment and Dormant activation.
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Handling Clients Calls
Follow up of clients in pipeline
Field Visit for Business development
Assist in Branch operation work
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Work as a computer technication hardware and software professional