概要


  • Softwares/Programs Hardware support and mid level help desk experience. 5 years of experience providing software, hardware, client/server and networking technical support. —

  • Proven success working on diferent jobs with different epmloyer. Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues.

  • Consistently praised for communicating effectively with both technical and nontechnical users. Known for excellent problem-solving skills and patience in dealing with frustrated users.

工作经历

公司标识
IT Support/Help Desk
Digital Challenge
Apr 2020 - Nov 2021 | Sohar, Oman

It has some shop and an office in Muscat. Gave solutions direct to the costumers in shop and to the client on his door step as well.

公司标识
IT Support/Help Desk
Professionals Integrated System
Oct 2019 - Apr 2020 | Muscat, Oman

It has some shop and an office in Muscat. Gave solutions direct to the costumers in shop and to the client on his door step as well.

公司标识
Forman Incharge
Rukan-al-Haya Sahamallah
Feb 2019 - Oct 2019 | Muscat, Oman

Have been somekind of a manager there. And managed to finish the JOB.

公司标识
IT Support
Carvan Steel
Nov 2017 - Jan 2019 | Lahore, Pakistan

Have been an IT guy and managed their accounts, Directly under their Senior Accountant. 

公司标识
Manager Operatons
Al-Baqi International
Apr 2014 - Aug 2016 | Lahore, Pakistan

We, three friends started our own startup as a midlevel consultants with a pretty small insvestment (good old times). Provided some jobs too. Managed to get good money out of it. Location is Lucky Center, Jail Road, Lahore.

学历

University of South Asia
学士, 理工学士, ‎
Computer Science
2018
Punjab College of Information Technology (PCIT)
中级/A级, , ‎
Computer Science
2014
Rise and Shine Public School Wah Cantt.
大学入学/0级, , ‎
Computer
所占比重 80%
2012

技能

中级 Accounts Management
中级 Active Directory
熟练 Active Listening
中级 Admin Assistance
熟练 Admin Operations Management
熟练 Administration
中级 Aftersales Skills
熟练 Analytical Skills
熟练 Bike Driving Skills
初学者 Billing Process Knowledge
熟练 Building Codes & Regulations
中级 Business Development Strategies
熟练 Call Handling
熟练 CCTV Camera Configuration
熟练 Classroom Delivery
熟练 Client Dealing
熟练 Client Dealing 
熟练 Client Relations Management
熟练 Client Support
中级 Cloud Computing Knowledge
初学者 Cold Calling
熟练 Communication Skils
熟练 Computer Hardware Installation
熟练 Computer Proficient
熟练 Computer Systems Analysis
熟练 Computer Systems Maintenance
熟练 Computer/Technical Literacy
熟练 Comunication Skills
熟练 Concept Based Teaching
熟练 Configuration
中级 Conflict Management
中级 Counselling
熟练 Curriculum Assessment
熟练 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Customer Care Representation
熟练 Customer Dealing
熟练 Customer Satisfaction Management
熟练 Customer Serivce Skills
熟练 Customer Service
熟练 Customer Services
中级 Customer Success
熟练 Customer Support
中级 Data Comparison
中级 Delivery Riding
中级 Education Consing
中级 Educational Consultncy
熟练 Email Clients
熟练 Email Etiquette
熟练 Email List Management

语言

初学者 阿拉伯语
熟练 旁遮普语
中级 乌尔都语
熟练 英语