概要

Customer Service experienced and responsible Associate to work as a team and individually in a department and organization to great success. Utilizes my skills to develop ideas of customer needs and how to manage and enhance customer satisfaction.

项目

Transworld Home
Contact Center

工作经历

公司标识
Associate Customer Service
Transworld Communications
Nov 2022 - 代表 | Islamabad, Pakistan

Roles & Responsibilities ➢ Liaison between organization and its customers.
➢ Take ownership for effectively solving customer problems, complaints and queries.
➢ Keeping customer satisfaction at the core of every decision and behaviour.

公司标识
Business Research Executive
Ufone GSM
Dec 2021 - 代表 | Islamabad, Pakistan

    Analyses and presents market insights and trends for product and experience development of the network. Collect and analyse information that indicates what people think about the quality of Ufone services.  Advising clients on how they can best make use of results.  Interviewing and collecting surveying the public on a daily basis

学历

Peshawar University
硕士, 艺术硕士学位, ...‎
Arts
所占比重 52%
2023
University of Sargodha
学士, 艺术学士, ‎
Humanities and Social Sciences
2021
University of Management & Technology Lahore
大专, ‎
Fashion Design
Incomplete
2018

技能

熟练 Cloud, Server
熟练 Data Comparison
熟练 Financial and Budgeting Skills
熟练 Installing and operating Windows OS XP
熟练 Interpersonal Savvy
熟练 Knowledge of Youtube
熟练 MIT Knowledge
熟练 Outstanding Verbal Communicator
熟练 PR Campaign Management
熟练 Production Cycle

语言

中级 旁遮普语
熟练 普什图语
熟练 乌尔都语
熟练 英语