概要

PROFESSIONAL SUMMERY

Client Account Handler with proven performance for catering client’s queries & issue in a timely manner. I am people person seeking opportunities to meet new people for diversity, innovations and ideas. A positive community development through my knowledge and skills for the people around me and organization I am in is my instinct value.

工作经历

公司标识
Manager Communication and PR
Pine Top Hotels and Resorts
Jan 2019 - 代表 | Rawalpindi, Pakistan

Leading Head office of Pine Top Hotels based at Rawalpindi. Head office plays significant role for hotel branches Booking & Reservations, Hiring and Training, Business Development activities (Channel Manager) and Monitoring and Evaluation.
Duties and Responsibilities:
 Managing day to day booking and reservations through calls, emails, WhatsApp , website and third party portals and redirecting to relevant chain of hotel
 Establish healthy and quality meet ups with Corporate Clients for tour arrangements, cost, venue and quality ambiance
 Meets up with Hospitality Groups for potential collaborations and event organizations across all chains and provided with them required details and information
 Communicating upcoming package and promotions to prospective clients. Devising tour plans per needs of Corporate and other Tour Operators with respect to their budget and event requirements
 Overseeing hotel social media channel activities carried through different channels
 Registration of hotels with third party booking portals and singing MOU between parties for prospective mutual business
 Hiring and placement of required staff members with respect to head office needs
 Overseeing all hotel chains daily sales, booking trackers and proposed pricing per availability and occupancy level of relevant hotel branch.
 Managing and monitoring team members and helping them for development and training opportunities

学历

Allama Iqbal Open University (aiou.edu.pk)
硕士, 工商管理硕士学位, Masters in Business Administration‎
Banking & Finance
等级 B+
2011

技能

熟练 Answering Inquiries
中级 Basic Knowledge of Finance & Accounting
熟练 Coaching
熟练 Communications & Media
熟练 Conservation Awareness
熟练 English Written / Verbal Communication
熟练 Feedback Assessment
熟练 Financial and Budgeting Skills
熟练 Handling Assignments
中级 HRMS
熟练 Monitoring staff performance and attendance
熟练 Nutrition Management:
熟练 Originality
中级 Psychology Command
熟练 Shopify Theme Management
熟练 Staff Services Management

语言

熟练 英语

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