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概要
A Business Graduate, having more then 4 Years of Client Services Experience in Advertisement,Brand Activation, Event Management, Healthcare and in Telecommunication Industries.
工作经历
Client Service Executive
Meeting and liaising with clients to discuss and identify their advertisement requirement. Working with agency colleagues to devise an advertisement campaign that meets the client's brief and budget.
Major Projects/Events Managed:
• Supervised Zong 4G Bus Express Activity, Nov-Dec 2016, North Region.
• Managed Telenor MT-EL (Easypaisa Mobile Account) Campaign, 2016, North Region.
• Managing Telenor Cinema (Cinepex) Activity, Rwp, Muree, 2016.
Executive Client Services & Business Development
Working with management to develop and implement business development strategy for a defined territory. Coordinatination with management and clients to identify business development opportunities with existing and new clients.
Key Accounts Coordinator
Meeting and liaising with clients to discuss and identify their Event/Activation requirement. Working with agency colleagues to devise an Event/Activation campaign that meets the client’s brief and budget.
Major Projects/Events Managed:
• Telenor Network Partner Agency.
(D Juice Discount Offer Campaign)
• Telenor Easypaisa Agent Outreach Program.
(Worked as Project Manager North).
• Telenor Mobile Wallet Account Campaign.
(Supervised Activity in Islamabad, Rawalpindi, Kotli, Muzafarabad, Plandri ).
• Telenor 3G Activation Campaign.
(Supervised Activity in Islamabad, Peshawar, Muzafarabad ).
• Telenor Deskercise.
(Supervised Both Phases in Islamabad, Feb- March 2015 & April - May 2015).
• Telenor Family Gala.
(Supervised Both Family Gala (March, May 2015 in Islamabad )
• Nestle Everyday (Khuch Khaas) Campaign.
(Supervised Campaign in Rawalpindi and Islamabad along with Mall and Metro Activation)
Coordinator OPD Operations
Smooth functioning of different OPD clinics. Facilitation and Coordination with Medical Consultants, Staff and Patients regarding Schedule, Appointments and admissions. Training and evaluating staff in terms of adherence dress code etc.
Key Achievements:
Made different strategies for Managing Patient Flow (Front Desk Staff) and for Different clinics (Appointment Schedules) which were highly appreciated and being practiced now.
Customer Care Representative
Providing the highest quality of service to customers over the phone with a positive attitude within the defined SOPs of the company.
Key Achievements:
Twice I was in Top 5(3RD, 5TH) Employee of the Month among 400 plus Employees and due to my outstanding performance My Teams (Sprinters and Jaguars) became Team of the Month.
