概要

Customer-focused professional with a background in food service, seeking an entry level role iin banking sector. Experienced in exceptional service delivery, managing tasks efficiently, and handling administrative duties. Ready to apply strong interpersonal skills to enhance customer experiences and support a positive branch environment.


项目

Pizza Hut Restaurant
Internships At PepsiCo Pvt Limited.
Hi 5 Restaurant

工作经历

公司标识
Junior Chef
Cakes and Bakes
Apr 2024 - 代表 | Lahore, Pakistan


Implemented time management strategies to ensure that each dish was prepared accurately and served promptly.
Performed regular equipment maintenance checks, identifying issues early on, and taking appropriate action to prevent downtime and loss of productivity.
Consistently met or exceeded quality expectations while adhering to strict recipe guidelines and presentation standards.
Provided excellent customer service when interacting with guests during special requests or dietary restrictions inquiries.
Adapted quickly to new recipes, techniques, and equipment changes within the kitchen environment.
Expanded culinary skills through continuous learning opportunities, attending workshops and industry events as available.

Contributed to a positive working environment by fostering effective communication among team members.


公司标识
Kitchen Supervisor
Hi 5 Restaurant
Aug 2020 - Aug 2023 | Lahore, Pakistan


Operate cooking equipment such as deep fat fryer, hot plate, grill machine, dough mixing machine, pizza ovens and burgher toaster.
Making of dishes including chicken pasta, chicken pieces, chicken wings, chicken shawarma, zinger paratha roll, chicken and beef patties.
Perform well as a team and as an individual and implement corrective action to resolve the concerns.
Controlling food costs and inventory management to ensure profitable branch operations.

公司标识
Crew Member
Pizza Hut Lahore
Jan 2016 - Mar 2020 | Lahore, Pakistan


Provided excellent customer service by greeting customers, seating and meeting quality expectations.
Presenting Menu, updating guests n Menu, upselling and meeting daily sales target
Food preparation including pizza dough and pizza baking, pasta, sandwiches and salad
Maintained high-quality food preparation standards, adhering to company guidelines for safety, cleanliness and timely delivery of service.
Worked at front counter, kitchen and drive-thru areas.

公司标识
Packing Machine Operator
Pepsi Co
Jul 2014 - Nov 2015 | Lahore, Pakistan


Machine Operation: Operate and monitor high-speed packing machines to ensure efficient and accurate packaging of PepsiCo products.
Setup and Calibration: Set up and adjust machines for different product sizes and packaging formats, ensuring proper calibration and alignment.
Material Handling: Load packaging materials such as bottles, labels, and cartons into the machines. Ensure the availability of materials and manage inventory levels.
Quality Control: Inspect finished packages for quality and consistency, including checking seal integrity, label placement, and overall appearance to meet PepsiCo's standards.
Maintenance: Perform routine maintenance and troubleshooting on packing machinery to minimize downtime. Report mechanical issues to maintenance personnel and assist with repairs as needed.
Safety and Compliance: Adhere to all safety procedures and operational guidelines to maintain a safe working environment. Follow sanitation and cleanliness standards as required for food and beverage production.
Documentation: Maintain accurate production logs, including packaging quantities, machine settings, and any issues encountered during operations.
Team Collaboration: Work closely with team members and supervisors to coordinate production schedules and address any issues or adjustments required.

公司标识
CNC Machine Operator
Grand Tech Engineering
Mar 2012 - Mar 2013 | Lahore, Pakistan


Machine Operation: Operate CNC (Computer Numerical Control) machines, including mills, lathes, and grinders, to perform basic machining tasks.
Setup and Calibration: Set up machines for production runs, including installing and aligning tools, and ensuring proper machine calibration and alignment.
Program Loading: Load and run pre-set machine programs, ensuring that the correct program is selected for each job.
Material Handling: Select and load materials into the machine, including measuring and cutting materials as needed.
Quality Control: Inspect finished products using precision measuring tools (e.g., calipers, micrometers) to ensure they meet specified tolerances and quality standards.
Maintenance: Perform routine maintenance on machines, including cleaning and lubricating parts, and reporting any mechanical issues to the supervisor.
Safety Compliance: Adhere to all safety protocols and procedures to maintain a safe working environment.
Documentation: Maintain accurate records of production, including quantities produced, machine settings, and any issues encountered.

学历

College of Tourism and Hotel Management Lahore(Cothm)
大专, ‎
Hospitality Management
Incomplete
2023
Punjab Board of Technical Education Lahore
中级/A级, , ‎
FSC General
2018
TEVTA
大专, ‎
Microsoft Office 2013
Completed
2017

技能

中级 Customer Services
熟练 Food Preparations
熟练 Food Safety
中级 Hospitality Management
熟练 Installation Process Knowledge
熟练 Inventory Control
中级 Market Knowledge
中级 Microsoft Office
中级 Oral Written and Communication
中级 Petty Cash Management
中级 Serving Skills
中级 إدارة العمليات الإدارية
中级 تمثيل رعاية العملاء

语言

熟练 乌尔都语
中级 英语

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