I am Arooj, a dedicated professional with a strong academic background in business and accounts, holding a degree from the University of Central Punjab. My career began with a one-year tenure at Mindbridge BPO, where I honed my customer service and communication skills. I then briefly continued with ibex, gaining further experience in client engagement and operational support.
After completing my Master's degree, I joined Zameen Developments Pvt. Ltd. as an Email Support Executive. In this role, I successfully managed live chats and email communications with international clients, ensuring prompt issue resolution and maintaining a high standard of customer satisfaction for over a year.
With expertise in customer support, email management, and client relations, I am adept at multitasking, meeting deadlines, and delivering exceptional service in dynamic environments. I am eager to bring my skills and dedication to a new opportunity where I can contribute to organizational success while continuing to grow professionally.