Dynamic Administrative and CRM Officer with hands-on experience in office management and human resources. With a background in International Relations and ongoing BBIT studies, I possess strong organizational skills and a problem-solving mindset. Proven ability to manage workflows, vendor relations, and administrative tasks efficiently while maintaining a compliant office environment. Committed to contributing to organizational success and continuous improvement.
Manage daily office operations to ensure smooth workflow and functionality.
Oversee facility management, including maintenance, repairs, and vendor coordination.
Maintain updated physical and digital filing systems, ensuring easy access to important documents.
Monitor office inventory and manage procurement of supplies and equipment.
Organize and schedule meetings, manage calendars, and coordinate travel arrangements.
Support HR tasks, including onboarding documentation, employee record management, and assisting during recruitments.
Maintain compliance with health and safety regulations and workplace security standards.
Handle front-desk activities such as correspondence, emails, phone calls, and welcoming visitors.
Manage CRM entries, ensuring customer records and data are accurate and updated
Coordinated recruitment, screened candidates, conducted interviews, and facilitated seamless onboarding for new hires.
Managed employee training programs to enhance professional growth.
Acted as a liaison for employees, addressing queries, resolving grievances, and fostering a positive work environment.
Oversaw office operations, including logistics coordination for travel, events, and internal communication.
Coordinated procurement strategies, developed vendor relationships, and ensured the timely delivery of goods and services.
Managed procurement records and ensured compliance with organizational policies and donor requirements.
Monitored and recorded the entry and exit of personnel, vehicles, and goods, ensuring compliance with security protocols.
Maintained detailed logs of gate activities, including visitor registrations and delivery schedules.
Conducted inspections to verify the accuracy of delivery and shipment documentation.
Acted as the primary point of contact for inquiries and directed individuals to appropriate departments.
Ensured adherence to safety and security protocols for all entry/exit activities.
Built relationships with community members to understand their needs and foster trust in organizational initiatives.
Organized and led awareness campaigns on social, economic, and environmental issues to promote sustainable development.
Coordinated with local leaders, NGOs, and government bodies to implement community-driven projects.
Facilitated training programs to empower communities with knowledge and self-reliance.
Monitored and reported on project progress, preparing detailed reports for internal and donor review.