Motivated and dynamic HR Service Executive and Trainer with over two years of experience in human resources, customer service, and sales across diverse industries. Demonstrated success in employee onboarding, training delivery, record management, and communication. Experienced in collaborating with public health initiatives, including UNICEF COMNET & Polio Project. Adept at building strong professional relationships, handling employee inquiries, and promoting pharmaceutical products to healthcare professionals. Holds a Master’s in Physics and a Diploma in Information Technology. Known for strong leadership, critical thinking, and problem-solving abilities, with fluency in five languages and a willingness to relocate.
Promote and market EFU Life Assurance’s financial products and services to potential clients.
Build and maintain strong relationships with individual and corporate clients to understand their insurance and investment needs.
Conduct client meetings, financial needs analyses, and deliver customized insurance solutions.
Support sales campaigns and promotional activities to boost product awareness and reach sales targets.
Maintain up-to-date knowledge of all products, industry trends, and regulatory policies.
Collaborate with team members to develop sales strategies and contribute to team growth.
Ensure excellent after-sales service and client satisfaction through ongoing communication and support
manageing employee relations, recruitment, and HR operations while ensuring compliance with company policies. handling payroll, benefits, and employee queries to enhance workplace efficiency. In my role includes coordinating training, onboarding, and engagement initiatives. With strong communication and administrative skills, supporting a positive work environment.
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Manage end-to-end employee lifecycle processes, including onboarding, record maintenance, and exit formalities.
Handle employee inquiries and provide prompt resolutions to HR-related concerns and policy clarifications.
Oversee payroll management and ensure accurate, timely processing.
Develop and deliver training programs on various professional skills, organizational policies, and project-specific needs.