Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities. Accomplishes staff results by communicating job expectations planning, monitoring, and appraising job results..
Expert in visa applications, residency, and citizenship processes with a deep knowledge of immigration laws and regulations. Skilled in client consultation, documentation, and case management, ensuring accurate and timely submissions. Adept at resolving complex cases and delivering exceptional service with a commitment to ethics and compliance.
Handle incoming walk-in customers, phone calls, appointments and messages. Address customer' needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention.
Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.