概要

- A passionate and experienced professional with vast experience in the telemarketing industry across diverse regions, including the UK, US, and UAE.
- Proven track record of optimizing customer service processes and enhancing overall efficiency. Possesses in-depth knowledge of the intricacies of the motor insurance industry, ensuring a comprehensive understanding of customer needs and industry trends.
- Adept at fostering a collaborative team environment, driving performance improvements, and implementing effective communication strategies.
- Demonstrates adaptability to varied cultural and business landscapes, showcasing the ability to navigate and excel in international call centre settings.
- Agile certified candidate.

工作经历

公司标识
Business Development Specialist
Golden Hawk Technologies
Aug 2024 - 代表 | Islamabad, Pakistan

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公司标识
Account Manager
Callify SMC Pvt.Ltd
Jan 2024 - Jul 2024 | Islamabad, Pakistan

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学历

Allama Iqbal Open University (AIOU)
硕士, 工商管理硕士学位, BBA‎
Marketing
所占比重 65%
2025

技能

熟练 Customer Service
熟练 Relationship Building
熟练 Active Listening
中级 Adminssion Management
中级 Admissions Counseling
熟练 Asset Management Skills
熟练 Basic Computer Skills
熟练 Binding Knowledge
熟练 Boiler Components
熟练 British Accent
中级 Business Development Strategies
初学者 Business Problems Analysis
中级 Career Counseling
熟练 Client Dealing
熟练 Client Dealing 
熟练 Closing
熟练 Cold Calling
熟练 Coordination Skillss
中级 Customer Acquisition
熟练 Customer Relation Management
熟练 Customer Service
熟练 Digital Marketing Management
熟练 Email List Management
熟练 Email Marketing
熟练 End to End Sales
熟练 End-to-End Sale
熟练 ERP Software Command
中级 Immigration Advisory
中级 Immigration Policy Knowledge
熟练 Lead Genaration Skills
熟练 Lead Generation
熟练 Manage Client Bookings
中级 MS Office
熟练 Outbound Calls Handle
熟练 Persuasion Customer
中级 Sales
熟练 Sales Automation
熟练 Sales Management
熟练 Scale Management
熟练 Strong communication Skills
中级 Student Counseling
熟练 System Implementation
熟练 Telemarketing Skills
熟练 Telephone Support
熟练 Telephonic Conversations
熟练 Telesales
熟练 Time Management
中级 Travel Tourism Knowledge
熟练 نهاية إلى نهاية المبيعات
熟练 Vacuuming and Floor Care

语言

熟练 英语