概要

Dedicated and versatile professional with extensive experience in teaching and banking. Proven ability to adapt, deliver results, and exceed expectations. Skilled in communication, customer service, and problem-solving. Efficient in multitasking and team collaboration. Committed to continuous learning and contributing to organizational success.

工作经历

公司标识
Customer Services Representative
United Bank Limited (UBL)
Oct 2023 - 代表 | Faisalabad, Pakistan

Account opening: Efficiently process new account applications and ensure compliance with banking regulations.
Data entry and customer issue resolution: Accurately enter and manage customer data while addressing inquiries and resolving issues promptly to maintain customer satisfaction.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.

公司标识
Teaching
Academy
Dec 2019 - Jun 2024 | Faisalabad, Pakistan

Managed and taught at a successful educational academy, providing comprehensive instruction to students across various subjects. Focused on fostering academic excellence and personal development.

学历

Government College University Faisalabad.
学士, , BS Information Technology ‎
Computer Science
CGPA 3.7/4
2023

技能

中级 Accounts Finalization
中级 Accounts Payments Handling
中级 Accounts Production
熟练 Accounts Software Command
中级 Admin Operations Management
熟练 Banking
熟练 Call Processing
熟练 Client Acquisition Skills
熟练 Client Dealing 
熟练 Client Relationship Management
熟练 Communication Skills
熟练 Concept Based Teaching
中级 Configuration Switches
熟练 Coordination Skills
熟练 Critical Thinking
熟练 Customer Acquisition Skills
熟练 Customer Care Representation
熟练 Customer Follow up Skills
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Support
熟练 Data Management
中级 Electrical Controls Knowledge
熟练 Email Etiquette
中级 Field Task Management
中级 Fluent in English
中级 Front Office Support
中级 Google Search Command
熟练 Ingredient Management
中级 IP Networking 
中级 IT Support Responsibilities
熟练 Listening to Customers
熟练 Mathematical Knowledge
熟练 Microsoft Outlook
中级 MIT Knowledge
中级 MS Excel
中级 Network Security Administration
熟练 Order Processing
熟练 Organizational Skills
中级 Payroll Processing
中级 Shopify Theme Management
熟练 Team Co-ordination
熟练 Teamwork Skills
熟练 Time Management Skills
熟练 Time Management 
熟练 Travels Knowledge
中级 Typing Speed
中级 Wireless Networking

语言

熟练 旁遮普语
熟练 乌尔都语
中级 英语

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