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概要
Highly motivated and dedicated Electrical Engineering graduate with a strong
academic background and internship experience in MEPCO and NTDC. Proficient in
various software tools and programming languages, with a passion for innovative
projects and a commitment to excellence.
项目
工作经历
After Sales Engineer
• Overseeing installation and maintenance of solar energy systems.
• Ensured optimal system efficiency through quality checks and troubleshooting.
• Monitored the performance of installed solar systems using monitoring apps to ensure
optimal functionality.
• Identified, diagnosed, and resolved technical issues related to solar system performance
and connectivity.
• Provided remote support to clients for troubleshooting communication faults, offline
systems, and grid-related errors.
• Conducted regular follow-ups with clients to ensure timely resolution of faults and
maintenance compliance.
• Managed technical escalations, including inverter faults, grid voltage outrange, and
over-frequency issues, with precision and professionalism.
• Advised clients on preventive maintenance measures, such as panel cleaning and system
optimization, to enhance efficiency.
• Prepared and sent detailed reports and notifications to customers regarding system
performance and necessary actions.
• Collaborated with the technical team to implement effective after-sales service
strategies.
• Delivered excellent customer service by providing technical guidance and building
strong client relationships.
Internee
• Completed advanced training on electrical power distribution systems.
• Gained comprehensive knowledge of current transformers, potential transformers, and
various types of circuit breakers.
• Conducted detailed studies on transformer operation, transformer testing, and cable
testing procedures.
• Explored the distribution system infrastructure and its components.
• Enhanced understanding of electrical equipment and distribution network maintenance.
Internship/ Training
• Acquired practical knowledge of power transmission systems and grid station
operations.
• Gained hands-on experience with SCADA systems for real-time monitoring and control
of power networks.
• Participated in troubleshooting and diagnostic activities for grid equipment such as
transformers and circuit breakers.
• Collaborated with senior engineers on ensuring optimal power flow and reliability across
the national grid.
• Observed and supported safety protocols and operational standards in a high-voltage
environment.
