IT and Networking Management: Oversaw the planning, implementation, and
maintenance of the organization's IT infrastructure, ensuring optimal network 
performance and minimizing downtime. Handled system upgrades, network 
security protocols, and troubleshooting complex technical issues. Collaborated 
with cross-functional teams to integrate new technologies and optimize IT operations.
Instructor in Office Management: Delivered comprehensive training courses in
Office Management, covering essential administrative and organizational skills.
Developed curriculum and hands-on workshops focused on enhancing efficiency 
in office procedures, document management, scheduling, and communication tools,
empowering professionals to excel in their roles.
Camera Installation and Surveillance Systems: Expertly installed, configured, and
maintained CCTV camera systems to ensure the security and surveillance needs of
the organization were met. Conducted routine checks, troubleshooting, and system 
upgrades to maintain the highest level of functionality and security.
ZKTeco Attendance System Management: Managed the ZKTeco attendance system,
responsible for configuring devices and maintaining accurate employee attendance 
records. Streamlined daily reporting processes, improved HR data accuracy, and 
ensured compliance with company policies regarding time tracking and employee 
attendance management.

Laptop Repair and Maintenance: Owned and operated a successful laptop repair
shop, specializing in diagnosing and fixing hardware and software issues. Provided
expert repair services, including component replacements, system upgrades, and 
thorough troubleshooting to ensure customer satisfaction.
Sales and Purchasing: Managed the buying and selling of laptops and related
accessories. Conducted evaluations of used laptops for resale, handled negotiations, 
and ensured fair pricing. Successfully maintained inventory and expanded product 
offerings based on customer demand and market trends.
Customer Relations and Service: Delivered excellent customer service, assisting
clients with inquiries, providing repair updates, and offering advice on laptop
purchases. Built a loyal customer base through clear communication, honest service,
and reliable technical expertise.

Hardware Repair and Maintenance: Diagnosed and repaired a wide range of
hardware issues, from desktops and laptops to peripherals and networking 
equipment. Performed component replacements, system upgrades, and 
troubleshooting to ensure optimal device functionality. Ensured that all repairs met 
quality standards and minimized downtime for users.
Software Installation and Configuration: Installed, configured, and updated various 
software applications, operating systems, and drivers. Customized software setups
based on client needs and provided post-installation support to ensure proper
functionality and user satisfaction.
Customer Support and Service: Provided exceptional customer service, assisting
clients with hardware and software issues. Offered clear, technical support and 
advice, guiding customers through troubleshooting and educating them on the 
proper usage of their systems. Built strong relationships with clients, fostering 
trust and repeat business through reliable and efficient solutions.