I am a highly motivated and results-oriented HR & Administrative Professional who brings along over 15 years of experience in planning and directing executive-level administrative affairs. I am highly skilled in all aspects of executive administration including liaising with senior corporate and government representatives, travel and accommodation arrangements, transportation and telecom management ,correspondence preparation and distribution, meeting documents preparation, control documentation, contract negotiation and administrative procurement. Astute in strategic planning, budgeting, quotation analysis, evaluation and selection of vendors; demonstrate talent to instigate analytic work and research projects with proficient expertise in a time sensitive and market driven environment and handle numerous tasks simultaneously to make linkages and use common sense in solving issues.
My key skills include Executive Office Management & Support, Travel & Accommodation Arrangements, General Office Administration, Fleet, Transportation & Telecom Management, Housekeeping & Canteen, Facilities & Staff Colony Management, HR Documentation & Records, Payroll Assistance, HR & Grievances Management, Corporate Events Management, Client/Vendor Relationship, Office Inventory, Accounts Receivable, Invoicing, Debit & Credit Note, Revenue & Customer Care, Petty Cash & Cash Collections, Sales & Promotions and Complaint Management.
I'm engaged with Roshan Packages Ltd, as Assistant Manager HR & Administration Plant, where I'm responsible for HR cycle, development & implementation of SOPs, SOPs for inward & outward gate pass, Security supervision and CCTV. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles.
Worked with “Libermann International Pvt Ltd” and my responsibilities includes Development & implementation of SOPs, Transit Store Services , Assets Management movement & allocation of assets, Disciplinary Issues & Grievance Management, Security & CCTV, Liaison with Government & internal departments, Vendor relationships and contract management, Mess & Canteen Services, production waste management, TADA, hotel management, internal mail system, private courier and telephone exchange services, international travel & hotel arrangements, repair & maintenance of building, backup generators, office equipment in coordination with the relevant contractors, meetings workshops & event management, arrangements of office furniture, stationery, office equipment & other fixtures, administrative staff’s supervision & ensure performance, fleet & fuel management, company-wide telecommunication services and ensure proper hygiene in mess halls, cooking & canteen areas and maintain cleanliness in social block through housekeeping team.
Achievements:
· Successfully developed & Implemented administrative SOPs.
Reduced 40% cost of Mess & Canteen services by developing proper tracking &
control system.
· Reduced 50% cost of Hostel Services by introducing Bed Space System.
· Successfully conducted Security Risk Analysis & developed team to ensure the safety & security of employees & assets of the company.
· Successfully developed a separate OGP & IGP systems for proper tracking & effective support to supply chain department.
Successfully developed an efficient team to allocate, transfer and maintain traceable assets record.
Two & half years working experience with “Roshan Packages Ltd” and my responsibilities included Development & implementation of SOPs, Attendance & Leaves management, Duty Roasters & Irregularities, Payroll Processing, Employees Loans & Grants Management, Disciplinary Issues & Grievance Management, Recruitment Process, Security & CCTV, Liaison with Government & internal departments, Vendor relationships and contract management, administrative staff’s supervision & ensure performance, fleet & fuel management, company-wide telecommunication services and ensure proper hygiene in mess halls, cooking & tea bay areas and maintain cleanliness in social block through housekeeping team. Achievements: • Successfully developed & implemented Controls to reduce Overtime Cost. • Successfully created effective and efficient housekeeping team to maintain 12 acres including building and production halls & reduced the monthly cost by 100K. • Successfully hired quality staff for Warehouse & Extrusion Teams. • Negotiated contracts with different vendors for the services of telecommunications, fuel, office supplies & goods for mess/p /div
• Functioned in close coordination with government & internal departments, vendor relationships and contract and inventory management and procurement of office supplies.
• Managed diverse-range functions including procurement and administrative functions related to asset purchases & maintenance, contracting services and contracts administration.
• Administrative staff’s supervision & ensure performance, travel & hotel arrangements, staff colony’s operations, fleet & fuel management, company-wide telecommunication services and ensure proper hygiene in mess halls, cooking & tea bay areas.
• Responsibilities included development & implementation of SOPs, SOPs for inward & outward gate pass, Security supervision and CCTV.
• Coordinated and performed assign materials management tasks, including: placing orders with the vendors, inventory control and monitoring, accepting incoming orders, rotating, stocking, and maintained inventory.
Key Achievements:
• Successfully established & implemented administrative SOPs as well as created effective and efficient housekeeping team to maintain 37 acres including building and production halls.
• Negotiated contracts with different vendors for the services of telecommunications, fuel, office supplies and goods for mess.
• Started full board services for 300 people within 90 days.
• Accomplished and organized the admin department activities like mess & tea bay, housekeeping, internal mail system, private courier and telephone exchange services, international travel & hotel arrangements, repair & maintenance of building, vehicles, backup generators, fire detection systems, office equipment in coordination with the relevant contractors, meetings workshops & event management, arrangements of office furniture, stationery, office equipment & other fixtures.
• With a focus towards continuous improvement; strategically positioned as a role model, capably handled the demands of time and attention while maintaining a positive and approachable demeanor.
• Steered effort towards improving the operational systems, processes and policies aligned with the organization’s mission and long term goals.
Key Achievements:
• Enhanced the efficiency of administrative staff through strong follow-up on issues.
• Reduced 60% paper consumption under Green Office Management.
• Reduced 35% cost by increasing quality vendors for same services.
• Successfully succeeded day-to-day operations including, Cafeteria, Vehicles, Security and CCTV, Event management, first aid, fire and safety, visitor’s book, building and premises, furniture and fixtures maintenance, Fleet Management, Assets Maintenance, Housekeeping, Hotel Management, Air Travel Management & arrangement, Vendor Management, Fuel Card Management of entire company.
• Skillfully monitored and revised employee handbook, position descriptions, wage studies, maintenance of accurate HR records, coordination of benefit programs, and employee orientation/training, and conducted performance evaluations and management reports.
• Produced, gathered and updated employee records, payroll assistance, HR grievances, HR related paperwork and final settlement of Ex-employees and processing all requisitions through Oracle 11i & Oracle R12.
Key Achievements:
• Eliminated errors from payroll through proper calculation of fuel consumption, telecom expense and employee’s consumptions sheets.
• Saved 1.8 million rupees in a contract; collected & distributed mobile phone sets of the same worth in senior management.
• Developed corporate rates with all renowned Hotels on “BTC” across Pakistan.
• Maintenance of POCs and follow up for payments, tax challans, preparation & processing of invoices & debit/credit notes, systematic payment collections and preparation of various reports for management.
• Worked together with corporate customer to expedite payment collection process and solve their billing related grievances.
Key Achievements:
• Achieved 89% collection during the whole 2.2 years.
• Successfully delivered Monthly Bills, Cash Collection through Revenue System (BNCC), E-Restoration of deactivated connections, Billing grievances, Revenue reports & Upselling of PTCL products.
• Functioned on a special assignment of 3 major Outlets Management (OSS Stores).
Key Achievements:
• Awarded “Employee of the Week” on outstanding performance and achievements during the month of June 2009 by “RGM & EVP PTCL & ETISALAT”
• Awarded “Appreciation Certificate” for outstanding customer care and support in 2010 by “SEVP PTCL & ETISALAT”
• Performed special assignment & managed 3 retail stores with complete administration.