• Develop annual sales budget for the assigned territory/Industry.
• Ensure sales target achievement within the assigned territory / industry by devising appropriate plans.
• Gain in-depth understanding of customer experience, identify and fill product gaps and generate new ideas in line with the Blue Ocean Strategy that grow market share, improve customer experience and drive growth.
• Contribute in generating new sales that could turn into long term relationships.
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Renew contract with revised rate of existing customers.
• Acquire a thorough understanding of key customer needs and provides a solution (in collaboration with respective functional teams) which includes end-to-end supply chain advisory in accordance to their needs.
• Build mutually beneficial and strong working relationship with existing customers and prospects for cross selling and up-selling.
• Conduct extensive research and analyze the economic conditions, prevailing business activities such as industry trends and competition to identify new opportunities/clients.
• Respond to tenders and requests for information in a timely manner.
• Manage and maintain up-to-date sales administration using CRM software.
• Forecasts and plans product growth and service in the market.
• Review and analyze monthly dashboard and takes appropriate action.
• Prepares sales activity reports, proposals and presentations in a timely manner.

Reporting directly to VP Sales, my main responsibilities include:
• Managing portfolio of 220+ key corporate accounts by establishing relationship with clients and ensuring customer needs are recognized.
• Sales top and bottom line growth, sales management, budget preparation, product pricing and market research.
• Develop and execute the strategic business development plans to enhance market share while working closely with internal stakeholders including Information Technology ,Customer Service, Marketing, Air & Ground Operation, Finance, HR and Credit & Collection.
• In coordination with our regional office in UAE for developing pricing and operational strategy to target key customers of our industry, along with special initiatives to increase our B2B and B2C business.
• Establish targets for sales areas (such as product mix, sales volume, market share, or business development) also make agility with credit team for recovery and Developing tools to monitor and improve Sales efficiency.
• Develop and monitor sales and marketing policies, procedures and systems in order to ensure compliance with corporate policies and provide working guidelines for the sales team.
Achievements
• Achieved 130% of acquisition target for the year 2019 and overall 102% growth against YTD.
• Regain 90% of lost customer revenue approx. USD 5 million.
• Increase 70% share of wallet of sustainable customer approx. revenue USD 2.7 Million.

• Managing portfolio of 120+ key corporate accounts by establishing rapport with customers and ensuring client needs are recognized and met
• Responsible for revenue generation from assigned territory by retaining existing customers and targeting new business opportunities against assigned sales targets
• Ensuring customer prices are reviewed on regular basis and whenever any discrepancy arises between actual and promised volumes a re-negotiation takes place
• Monitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk
• Analyzing sales reports, recognizing trends and adjusting schedule to accommodate territory needs
• Leading and managing a cross functional team of individuals for swift movement of shipments from pickup till delivery and after sales support


Highlighted achievements in 2017:
* Achieved 115% of sales targets for the year 2017 and overall 125% growth against YTD

Identifying and establishing contact with potential customers proactively
• Maintaining contact with new and existing customers
• Advertise the product sales, and deliver a detailed account strategy
• Responding to sales inquiries from new and existing customers
• Through sales visits, get customer’s needs, deliver the key information and provide best solution
• Analyze and manage customers’ data to evaluate revenue
• Find customers’ new trends, and make action plan
• Meeting annual sales goals and targets
• Ensure sufficient accurate information is provided to All Concern Department
• Creating SOP of specific customers