概要

Equipped with the skills and qualifications required for Formal/Business Organizations on key management positions, confident to meet dead line and expectations, diversified experience covering almost a decade has enabled me to hold strong team building, administration, management skills, etc along with extreme grooming of my interpersonal skills and abilities.

Specialties: Administration & Management
Report Writing & Presentations
Research and Data Analysis
Strategic Planning & Management
Operational Management
Training & Development
Grooming & Ethics

项目

MLink
MLink

工作经历

公司标识
Welfare Officer
Aziz Tabba Foundation
Dec 2022 - Jun 2023 | Karachi, Pakistan

Looked after two projects of the organization: 1. Marriage Support Program; 2. Vocational Training Support program

公司标识
Manager Administration, HR & Social Media
The Educators
Jan 2022 - Dec 2022 | Karachi, Pakistan

公司标识
Manager Administration & HR
Innovative Mechanical Solution
Sep 2017 - May 2020 | Karachi, Pakistan

Head of Administration, Human Resource, Front Desk, Communication, Maintenance, Security, .





公司标识
Evaluation and Social Mobilization Administrator
TB Control Program
Jun 2013 - Mar 2020 | Peshawar, Pakistan

Administrative tasks,Research, Data Analysis, Report writing and presentations, drafting, etc

公司标识
Researcher, Academic Writer and Proof Reader
Global Learning Center, UAE
Jan 2017 - Dec 2019 | Karachi, Pakistan


公司标识
Manager Administration
Karwan-e-Hayat Hospital
Mar 2017 - Jul 2017 | Karachi, Pakistan


HOD Administration: Front Desk, Maintenance, Security, House Keeping

公司标识
Editor & Manager Corporate Communications
Mobilelink Cricket, USA
Aug 2015 - Jan 2016 | Houston, USA


Creating Corporate Newsletter for the company including write ups, articles, design and lay out, etc

公司标识
Quality Assurance Specialist
National High School, USA
Aug 2009 - Oct 2012 | Atlanta, USA

National High School is also a project under University of Atlanta Management.

Reports directly to the CEO of University of Atlanta & the Registrar National High School

Responsible for working independently in order to systematically evaluate and improve the efficiency of core processes in support services for student success.

Conduct an on-going qualitative audit of current assessment strategies to identify gaps in valid and reliable indicators of institutional effectiveness,

Liaison with the student services & Registrar along with the other administrative departments, to improve effectiveness of support services so that student learning is improved.

Prepare and present reports, researched data, etc clearly and concisely in both oral and written form, as required.

Provide comfort and ease to the student body & establish and maintain effective working relationships.

Use Survey & Research methods of gathering data and convert in reports and presentation to forward to the management, as required.

Ensure timely resolution of complaints received by marking them to the concerned departments for immediate action and keep track of the daily updates on them to report the resolution.

Take care of the hi-alert Churn cases and correspond closely with the concerned departments along with the students. Churn reporting and working is the most prioritized section of the Quality Assurance Specialist domain of work

Provide critically important reporting to management to support academic and non-academic departments and sections feedback received.

Work closely with key faculty and administrative and support departments in the use of standard business improvement techniques and tools in close guidance of the Registrar, National High School

Work as a buffer between management and the student body to ensure quality standards and the best possible services provision

公司标识
Quality Assurance Specialist
University of Atlanta, USA
Mar 2009 - Oct 2012 | Atlanta, USA

Reports directly to the CEO & the Executive Director of Quality Control

Responsible for working with faculty and academic and non-academic staff in order to systematically evaluate and improve the efficiency of core processes in support of student success.

Conduct an on-going qualitative audit of current assessment strategies to identify gaps in valid and reliable indicators of institutional effectiveness,

Liaison with the student services & administrative departments along with the dean, to improve effectiveness of support services so that student learning is improved.


Prepare and present reports, researched data, etc clearly and concisely in both oral and written form, as required.

Provide comfort and ease to the student body & establish and maintain effective working relationships.

Use Survey & Research methods of gathering data and convert in reports and presentation to forward to the management, as required.

Ensure timely resolution of complaints received by marking them to the concerned departments for immediate action and keep track of the daily updates on them to report the resolution.

Take care of the hi-alert Churn cases and correspond closely with the concerned departments along with the students. Churn reporting and working is the most prioritized section of the Quality Assurance Specialist domain of work


Provide critically important reporting to management to support academic and non-academic departments and sections.

Work closely with key faculty and administrative and support departments in the use of standard business improvement techniques and tools in close guidance of the Executive Director of Quality Control.

Work as a buffer between management and the student body to ensure quality standards and the best possible services provision

公司标识
Accounts Manager , USA March 2009 – July 2009
Iverson Business School, USA
Mar 2009 - Jul 2009 | Atlanta, USA

Reported to the CEO of University of Atlanta & the incharge of the accounts services

Iverson Business School & Royal Beauty Careers are also the projects under the management of University of Atlanta

Key responsibilities were to research the prospects active and in-active in order to correspond them effectively

Discuss them the prospects status individually or with parents/guardians

Make them activate their profiles by counseling and motivation

Successful meetings would be converted in appointments with the concerned department for further process

Same job description followed with the Royal Beauty Careers

Research and report to the concerned authorities
Report Writing and presentation to the management

Maintain the student accounts with proper updates and notes

公司标识
Manager Front Desk & Client Services, Karachi, Pakistan May 20
OMI Hospital
May 2007 - Nov 2007 | Karachi, Pakistan

Reported to GM Finance & Administrator Patient Services

To look after all administrative and operational activites related to both of these departments

To manage and run the departmental services round the clock 24/7

To Manage an HR of around 40 people

Report writing and presentation to Higher Management

To visit patients and attendants for consolence and motivation

To ensure high quality services provided to the clients

To look after financial affairs of the Department of Front Desk

To prepare and maintain duty roster of 40 people

To liaison between departments and clients in an effective and diplomatic manner

To provide protocol and VIP services where ever required

To deliver Lectures on employees grooming and ethics

To train and develop the departmental HR for their career growth

公司标识
Incharge Front Desk Admission, Counselling & Customer Services
Liaquat National Hospital November 2003 – May 2007
Nov 2003 - May 2007 | Karachi, Pakistan

Reported to Director Administration.

To look after all administrative and operational activities of the Department .

To run services round the clock 24/7 .

To maintain patient counseling services round the clock 24/7 .

To manage a team of 14 people round the clock .

To prepare and implement the duty roster of the departmental HR .

Report Writing and presentation to Higher Management .

To deliver Training and Development lectures and groom the staff .

To conduct interviews and selection of the departmental positions .

Member of the strategic planning committee .

Member of the policy making committee .

To ensure proper and better implementation of hospital policy.

Member of the Disaster Management committee.

Member of the new LNH Hospital Software deployment core committee.

To represent & Lead LNH Team in social Events whenever required.

To be team lead in the Strategic Management and Planning Training by the Management.

公司标识
English Subject Specialist
PAF Degree College, Base Faisal
Apr 2003 - Nov 2003 | Karachi, Pakistan

Instructor for English as a Subject.

Subject Specialist.

Assessment & Evaluation of batches.

公司标识
English Language Teacher
World Memon Foundation C.C.T.
Jan 2001 - Dec 2002 | Karachi, Pakistan

Instructor for English as a foreign Language.

Basiac and Advanced Levels Taught.

Grammar & Spoken Expression Specialist.

Assessment & Evaluation of batches.

公司标识
English Language Teacher
Genaration 2000 Language School
Jan 1999 - Dec 2001 | Karachi, Pakistan

Instructor for English as a foreign Language

Basiac and Advanced Levels Taught

Grammar & Spoken Expression Specialist

Conducted sessions on Written, Spoken, Verbal, Audio & Visual English

Assessment & Evaluation of batches

学历

University of Karachi
硕士, 艺术硕士学位, MA , Sociology‎
Social Research, Qualitative and Quantitative data Analysis, Social Psychology
所占比重 78%
2003
University of Karachi
学士, 艺术学士, BA‎
Sociology, Education, English Literature
所占比重 53%
2000
Pakistan American Cultural Center (PACC)
大专, Diploma of English as a Foreign Language‎
Language (English)
Completed
1997

技能

熟练 Ability to Maintain Professionalism
熟练 Ability to Promote a Positive Image of the Bank
熟练 Admin Assistantce
中级 Admin Operations Management
熟练 Admin Task Planning
熟练 Admin Tasks Management
熟练 Administration
熟练 Administrative Investigations
熟练 Administrative Meetings Management
熟练 Administrative Staffing
熟练 Aesthetic Procedures Knowledge
初学者 Applications Processing
熟练  Talent Acquisition
熟练 Build Strong Teams
熟练 C++ Knowledge
熟练 Call Handling Skills
熟练 Client Handling
熟练 Communication and Interpersonal Skills
熟练 Communication Skill
熟练 Computer Proficient
熟练 Configuration Switches
熟练 Configuring Software
熟练 Content Writing
熟练 Coordinate Events
中级 CV Screening Skills
熟练 Data Analysis
熟练 Data Analytics
熟练 Data Management
熟练 Department of Transportation
中级 Donor Management
熟练 Email Drafting
熟练 Email Etiquette
熟练 Email List Management
熟练 Feedback Assessment
熟练 Finance Administration
熟练 Financial and Budgeting Skills
中级 Fundraising Skills
熟练 Grammar Command
熟练 Graphics Softwares Command
熟练 Handle Stressful Situations
熟练 Head Hunting
熟练 Healthcare Regulations
熟练 HR
中级 HR Information Management
熟练 HR Policies Command
熟练 Human Recource Management
熟练 Human Resource Management
熟练 Influencing Skills
熟练 Interpersonal Skills
熟练 Italian Cooking

语言

熟练 乌尔都语
熟练 英语