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概要
Hi,
I am a Project Management Post Graduate by qualification, and have worked remotely in various roles. I am also a blogger and like to write product reviews. My product reviews’ blog is currently in the transition phase. I am able to write SEO optimized content, amazon product reviews, manage Linkedin, Pinterest, Instagram, Google Plus, and Facebook accounts. My professional experience includes my Customer Services and Patient Coordination skills, including Admin, Emails and MIS working. My self-employed experience includes learning and implementing Blogging, and Social Media Management skills.
• I have good spoken and written English language skills
More information is provided in the resume.
Thanks
Farah Shafqat
项目
工作经历
Academic Writer
I write academic papers for students of different levels, from Under graduate to Bachelors to Masters.
My expertise are in Business, Psychology, Philosophy, Nutrition, Project Management (Theory), Computer Science (Theory), Statistics (Theory), Nursing (Theory), Management, Essays.
Freelance Writer
I worked as a freelance writer for CopyPress. I work on project invites from them on a regular basis. In order to get accepted to a project, I had to pass an initial writing test. So far, I have passed all the writing tests with them. Usually, I had to write 500 - 1200 words articles. I wrote product reviews and career guides with them. I also worked for a project for Indeed.com at CopyPress.
Freelance Writer
As a freelance writer I have written Ebay product guides, which were assigned to me by Ebyline. I was given weekly tasks in which I had to write How to guides, Most Popular Products list guides or Best Products list guides. The writers have to produce content that is unique, use images that are not from shutterstock or other similar libraries. There is also a requirement to include atleast six products in the list. Word count is supposed to be around 550. No keyword fluffing, or change of titles. And other similar guidelines. These guidelines are provided in a pdf before the writer is assigned a task
Blogger/ Writer
Patient Coordination and Management
Handled patients for the company. Collected information from patients, compiled the info in the form of case report, and forwarded it to team managers. Maintained close follow up with the patients and the health providers and updated statuses of the patients i.e. cold, warm, hot, appointment, patient. Established customer relationship with the customers as well as the health providers, maintained friendly persona with the team members, maintained company etiquettes, and professional competencies.
Customer Care Management
Handled Retailers’ Help-line. Answered their queries and forwarded their complaints to the concerned department. Handled company’s softwares and applications while taking calls, which required multi-tasking abilities. Managed daily APIs (Productivity and Quality Stats) within targets and maintained an A+ Productivity on the whole. Also maintained 98 (Maximum 100) call Quality score on average.
Internee
Handled accounts opening department, opened customers’ accounts. Ensured the availability of all documents and fulfillment of all requirements before opening the account. Ensuring on time account opening in urgent cases or cases which used to get delayed for various reasons.
