Providing digital marketing services to promote the businesses & brands through building customer loyalty & conversions.
We help to promote company’s products and services by devising effective digital strategies.
We manage brand presence on all social networking sites while working to get the attention of maximum audience possible.
We help in building brand recognition, getting relevant cliental & projecting brand values.
We are skilled at projecting and maintaining the value associated with brands.
We have expertise to promote the positive image of brands, without compromising brand values, also skilled at helping social media users to discover these values in a way most convenient for them

I was responsible for developing, implementing and managing marketing campaigns that promoted company and its products.
Played a role in enhancing brand awareness within the digital space as well as driving website traffic and acquiring leads/customers.
As a digital head identified and evaluated new digital technologies and used web analytics tools to measure site traffic to better optimize marketing campaigns.
Manage successfully digital/Social media, display and search advertising.
I was responsible for driving relevant consumer with the goal of improving brand recognition and trust.
Managed successfully community engagement on all social media platforms like Facebook, Instagram, LinkedIn, Google, YouTube and Twitter

An expert of social media tools and technologies, with a track record of creating and implementing successful social media campaigns.
Worked closely with clients to develop and execute a proactive, social content calendar, managing all phases digital marketing initiatives from concept through delivery and optimization.
Developed and managed online marketing campaigns for diverse, driving brand awareness, engagement and traffic.
Drafted reports and presentations for senior management to track incoming customers reviews, social media analytics and accomplishments that could be easily understood as a sales perspective.
Analyzed and reported social media presence, engagement and effectiveness on all platforms.
Managed all social media presence and content on multiple platforms.
Utilized social media analytical data and metrics to measure effectiveness, also designed new engaging content.
Developed communications and customer engagement strategies, including contests and give aways to enhance brand awareness.
Generated shareable content and average 4 times a day to keep followers engaged.
Served as thought leader on digital trends and emerging social media technologies.
Collaborated with other teams to spearhead organizations internal social media programs and efforts.
Created, posted and managed updates and responses for all online content.

Coordinated with internal and external staff members for social media activities.
Designed campaigns that helped to promote the brand to social media networks.
Monitored all competitor activities on social media platform on regular basis.
Prepared an efficient social media strategy for band recognition.
Handled online and field marketing.
Supervised online customer support.
Used to run social media marketing and advertising campaigns.
Ensured on time products delivery management.
Conducted surveys and feedback from customers.
Proved lead generation from Twitter, Instagram and Facebook ads.

• Monitored & maintained satisfactory service level as per company policy
• Responsible for managing work load & KPI’s to achieve set targets
• Evaluation of team’s quantity and quality progress reports
• Provided Coaching, guidance, support and situational leadership to a team of 12 to 15 customer care staff and also assisted them in their development to meet business objectives
• Coordinated with the other departments & teams of all regions to facilitate the corporate users and top business executives for immediate resolutions to their issues & queries
• Provided swift resolution to customer’s complaints ultimately repairing trust and winning loyalty
• Demonstrated outstanding problem solving and active listening skills and was able to diffuse difficult customer situation with tact and ease
• Acknowledged for unwavering commitment to provide exceptional customer care.

• Worked as a customer service representative and then supervisor
• Served customer’s queries and complaints calling from USA
• Monitored representative’s phone calls and provided necessary performance feedback
• Selected to train new customer service representatives' batch, functioned as ongoing trainer and assured consistent quality of service.

Maintained executive's agenda and assisted in planning appointments, board-meetings and conferences etc.
Attended meetings and kept minutes
Managed travel and visa arrangements
Handled confidential documents & ensured they remain secured
Supervised all correspondence (email, letters etc.)
Managed the administration of the organization and schools
Served in marketing team for collection of funds
Provided necessary demonstration and facilitation to national and international celebrities who used to visit the organization and schools
Events management and procurement

• Responsible for Admission formalities, meeting up with the admission targets, maintaining admission Data and responsible for student voucher issuance
• Responsible for PTM arrangements and school seminars
• Drafted minutes, reports and other documents
• Archived company documentation and provided support to top management and arranging and coordinating appointments
• Supported component communication by all means of communication
• Supported preparation of presentations for different activities
• Recorded maintenance including professional filing of documents
• Supported the development of activity plans and updates
• Arranged all necessary stationary and other consumable supply