Oversees and administers the day-to-day activities of the office; develops
policies, procedures, and systems which ensure productive and efficient office
operation.
Dec 2007 - Aug 2013
Education
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2021
2021
2021
2015
Provides assistance and support to the office principal in problem solving, project
planning and management, and development and execution of stated goals and
objectives. Supervises the work of employees in supporting roles, including
assigning workload and monitoring employee performance.
Maintain a necessary documentation system for effective storage and retireval of
information.
Oversees and facilitates resources management and administration procedures
and documentation for the principal.
Performs research and analysis on specific issues, as required, and independently
prepares non-routine letters and/or reports, which may be highly sensitive and
confidential in nature.
Serves as the primary point of administrative contact and liaison with other
offices, individuals, and institutions on operational and programmatic matters
concerning the Office.
Organizes and facilitates meetings, conferences, and other special events;
coordinates and attends committee meetings, and participates in committee
discussions, as appropriate.
Coordinates the disposition and/or resolution of individual problems and disputes
involving faculty, staff, students, and/or members of the general public, as they
arise.
Oversees the operation of office accounts, and plans and monitors expenditures;
as appropriate, develops and/or coordinates budgets for the office and
associated accounts. Provides and/or oversees provision of staff support to the
office, to include handling walk-up and phone interactions, maintaining calendars
and travel arrangements, screening, analyzing, and responding to incoming
correspondence.

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HR
Consistently recruiting excellent staff.
Maintaining a smooth onboarding process.
Training, counseling and coaching our staff.
Resolving conflicts through positive and professional mediation.
Carrying out necessary administrative duties.
Conducting performance and wage reviews.
Developing clear policies and ensuring policy awareness.
Creating clear and concise reports.
Giving helpful and engaging presentations.
Maintaining and reporting on workplace health and safety compliance.
Handling workplace investigations, disciplinary and termination procedures.
Maintaining employee and workplace privacy.
Leading a team of junior human resource managers.
Administration
Supervising the day-to-day operations of the administrative department and staff
members.
Oct 2013 - Jul 2019
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Security
Hiring, training, and evaluating employees and taking corrective action when
necessary.
Developing, reviewing, and improving administrative systems, policies, and
procedures.
Ensuring the office is stocked with necessary supplies and that all equipment is
working and properly maintained.
Working with the accounting and management teams to set budgets, monitor
spending, and process payroll and other expenses.
Planning, scheduling, and promoting office events, including meetings,
conferences, interviews, orientations, and training sessions.
Collecting, organizing, and storing information using computers and filing
systems.
Overseeing special projects and tracking progress towards company goals.
Building and expanding on skills by engaging in educational opportunities.
Prepare business activity reports, financial statements, and forecasts.
Make sure financial legal requirements are met.
Developing financial reporting systems.
Find ways to reduce or maintain costs by studying financial reports and business
processes.
Analyze market trends to discover business opportunities and maximize profits.
Maintain up to date financial system knowledge.
Dealing with labour matters EOBI, PESSI.
Develop and implement security policies, protocols and procedures.
Recruit, train and supervise security officers and guards.
Attend meetings with other managers to determine operational needs.
Plan and coordinate security operations for specific events.
Coordinate staff when responding to emergencies and alarms.
Review reports on incidents.
Investigate and resolve issues.
Create reports for management on security status.
Analyze data to form proposals for improvements. (e.g. implementation of new
technology)
Transport
Making sure vehicles are properly maintained.
Inspecting vehicles.
Arranging repairs and routine maintenance.
Ensuring that all drivers and operators have the correct, up to date qualifications.
Reducing the risk of vehicle overloading.
Maintaining and completing accurate records.
Keeping schedules and organizing team members.