Have around 10+ years of experience of managing projects from beginning to end, defining the project plan, timelines, scope and executing the analysis before providing recommendations. Skills involve development and enhancement of the existing processes and methods to meet both internal and external analysis requirements and have strong and effective communication skills essential in conveying results in analysis and investigations conducted. Has great commitment to meet deadlines without compromising accuracy and quality of work.
Skills in a nutshell,
- Business and Data Analysis
- Project Management
- Managing MIS System
- Expert level competency in information designing and processing
- IT Operations
- Alternative Delivery Channel (ATM management and cards transactions)
• Deliver data migration effort for the implementation of Oracle Utilities products (CC&B, MDM, MWM, etc.) at
client's end.
• Responsible for Data Migration requirement gathering, Data Cleansing and Validation, Data loading from source
to target and development of scripts.
• Project: Qatar General Electricity and Water Corporation.
Legacy system: JD Edwards
Future system: Oracle Utilities Customer to Meter
• All kind of data reporting for client involving business insights and data management.
• Reporting sources is mainly salesforce and other data portals.
• Reporting Tools: Power BI and MS Excel.
• Deliver data migration effort for the implementation of Oracle Utilities products (CC&B, MDM, MWM, WAM, etc) at client's end.
• Activities includes data migration planning, analysis, design and execution using Oracle Data Integrator 11g, Oracle ELT/ETL as tools.
• Own the design, development, and maintenance of metrics, reports, and dashboards to drive key business decisions from available data sources such as sales data, CRM data, Inventory and develop reliable, actionable reporting.
• Simplify business processes by automating the business requirement gathering, analysis, and functional requirements.
• Involve with development team in an SCRUM environment for system’s enhancement and creation of test plans to ensure system’s integrity.
• Apply data mining, quantitative analysis, and statistics to understand and influence customer shopping behavior
• Apply intelligence to warehousing and inventory data to develop performance insights for the buying teams and budget planning.
• Develop recommendations and prepare reports for digital marketing teams to improve ecommerce business performance through automated and ad hoc analyses.
• Manage a team of Business Analysts and Back office Teams dedicated to onshore clients. Ability to analyze clients' existing systems, business models and acts as project coordinator for software development projects.
• Preparing Business Requirements Documentation, technical documentation, defining Functional requirements and help in formulating User Stories for the projects in liaison with the local development team and onshore users.
• Acts as Product Owner and collaborated with developers and end users to ensure technical compatibility.
• Handling CRM system such as Salesforce to drive technical improvements and identify areas for process development
• Designed and manage KPI Web-based Portal for reporting purpose. Also created complex reports by writing SQL queries on MS SQL, PostgreSQL and using MS Excel, MS Access, other variety of data sources for day to day reporting and ETL operations.
• Ensure timely, accurate generation and execution of all analytical reporting for internal use or international clients. Identify and recommend improvements to established procedures, processes and workflow
• Evaluate performance and participate in the hiring and termination decisions of staff assigned. Involve in project planning with respect to budget plans.
• Managed AKU-EB's enterprise MIS for exam processing via EPS as front end application and MS SQL Server 2008 as backend database system.
• Responsible for Business requirement documents, system testing and provide inputs for future modifications in existing system and automated report generation.
• Managed and design the tools required for information capturing, processing and report generation.
• Writing PL/SQL scripts to manipulate data for data loads and extracts.
• Collaborated with AKU software development team in further enhancement of EPS.
• Provide assistance in analysis, tabulation and visualization of data.
• Provide e-marking training to markers and facilitate electronic assessment as per defined requirements.
• Lead and coordinate project progress meetings internally and externally, minutes and document project status and issues.
• Handle automated or non-automated queries throughout the phases of projects.
• Administration, remote installation and management of UBL ATM network across the country through Phoenix controller and relevant web based servers.
• Analyzing business processes, work flows and provides support for change control and system updates
• Writing SQL scripts to manipulate data for data loads and extracts for daily reporting.
• Managing UBL ATM network infrastructure and IT inventory for IS audit in liaison with UBL computer network infrastructure team.
• Ensure timely, accurate generation and execution of all MIS operations. Identify and recommend improvements to established procedures, processes and workflows.
• Handle automated or non-automated queries throughout the phases of projects.