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概要
Marketing professional with 2 years of business development and relationship management experience in both the private and public sector; Banking industry, IT & Telecom. Adept at managing intense demands of multiple existing customer accounts and cultivates strong customer relationships.
工作经历
Business Development Executive
Compile reports on overcall customers satisfaction.Buid sustainable relationships of trust through open & ineractive communication.Suggest solutions when a product malfunctions.Resolve customer complaints via phone & CRM software.Follow communication procedures,guidlines & policies.
Business Development Executive
Work with customer service manager to ensure proper customer service is being delivered.Prepare products and service reports by collecting & analyzing customer information.
Prepare products and service reports by collecting & analyzing customer inform.Social Media Marketing.Classifieds & Data Mining.Updating product information on various portals.Digital Marketing.
BSO (Bancassurance in Soneri Bank)
Keep record of customer interactions,process customer accounts and file documents.Followup communication procedures,guidelines & policies.Inform customer of deals and promotions.Generate sale leads through given information by company.
