Efficiently streamline and supervise distribution operations, customer services, human resources, administration, and sales and evaluate local market conditions while identifying current and prospective business opportunities. Function in close collaboration with customer buying, distribution and sales personnel to direct inventory and transnational checks and resolve shipping issues, while addressing customer and employee satisfaction issues promptly.
Key Accomplishments
• Developed and implemented organizational system that significantly enhanced monitoring of branch cash controls, regulatory compliance, security and order processing.
• Successfully highlighted branch’s personnel by delivering training, coaching, development, and motivation, and following high ethical standards, and applicable laws.
• Strategically positioned as a manager for one of the core and large size branch in city; devised forecasts, financial objectives, and business plans and supervised budget and fleet operations at branch level.

Efficiently streamline and supervise distribution operations, customer services, human resources, administration, and sales and evaluate local market conditions while identifying current and prospective business opportunities. Function in close collaboration with customer buying, distribution and sales personnel to direct inventory and transactional checks and resolve shipping issues, while addressing customer and employee satisfaction issues promptly.
Key Accomplishments
• Developed and implemented organizational system that significantly enhanced monitoring of branch cash controls, regulatory compliance, security and order processing.
• Successfully highlighted branch’s personnel by delivering training, coaching, development, and motivation, and following high ethical standards, and applicable laws.
• Strategically positioned as a manager for one of the core and large size branch in city; devised forecasts, financial objectives, and business plans and supervised budget and fleet operations at branch level.

Headed warehouse personnel to receive, process, store, pack, and ship all parts in an efficient, safe and timely manner while exceeding customer expectations. Delivered excellent first rate technical support to the line manager in establishing SOPs to assure accuracy and accomplished movement by using formats.

INVENTORY MANAGEMENT
• Successfully formulated and completed documentation for several receipt, issuance, or transfer and filled documents for record in line with company policy and procedure.
• Analyzed planning data for management, and offered guidance and education to direct reports to improve operations. Created procedures, standards, and practices to direct goals and objectives within department.
SALES AND MARKETING FUNCTION
• Compiled sales records and trends from field force to generate reports such as target vs. sales, distributor claims, and product-wise stock position and evaluate performance measured against sales quotas.
• Skillfully examined and updated sales trend of products, distributor & zone wise for product management teams and business managers on monthly basis and helped management in devising sales budget & forecast.
SALESFORCE MANAGEMENT
• Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles, and workflow rules.
• Administered payroll to process field force staff salaries and related queries and oversaw FF by looking into operational matters, such as in time monthly visit plan generation and doctor visit reports.

Reconciled differences between orders, invoices and instructed warehouse to dispatch the pending orders. Established and retained positive relationships, identified obstacles and inefficiencies, and resolved problems to ensure efficient operation, while providing assistance to supervisory staff on operations daily. Attained account statements, credit notes, and other documents from respective departments for onward provision to distributors.
• Contributed to the development of an effective work force by assigning, directing and motivating employees utilizing defined and documented processes.
• Competently supervised special investment projects, customer development projects, and gift point scheme and facilitated distribution manager to guarantee timely delivery of stock to the distributors.