I am responsible for overseeing and managing all human resources and administrative functions within the organization. This role involves developing and implementing HR policies, managing employee relations, and ensuring the smooth operation of administrative processes. The Home Automation Manager will work closely with both technical and non-technical teams to create a positive work environment conducive to innovation and efficiency. Develop and execute effective recruitment strategies to attract top talent. As per requirement to conduct interviews, evaluate candidates, and coordinate the onboarding process. Work closely with finance to manage the HR and admin budget.

To provide end to end HR services
To manage & record daily employees attendance, leaves record, absentism,  leaves in balance & leaves in cash at the end of the year.
To manage EOBI and PESSI web portal for employees data & to generate vouchers for monthly contribution payments.
Liaisons with labor department personals, EOBI, PESSI, Civil Defence.
To arrange employees training, ESH training & Rescue 1122 employees safety training.
To propose employees yearly performance increments
To calculate sales team monthly incentives based on sales criteria and targets achievements.
To verify with tracking & calculate sales team monthly tour expenses.
To draft letters & policies.
To keep record of company assets & vehicles / motorbikes.
To process of vehicles / motor bikes transfers from vehicle registration authority Islamabad.
To prepare vehicles / motor bikes agreements on stamp papers
To manage employees resigns, exit interviews,  retention.
To prepare employees verification letters.
To arrange and find new talent for vacant positions, interviews, orientations, smooth on boarding, new employees training & procedures.
To manage CV bank
To arrange medical tests of employees at  every year end.
To prepare for annual ISO audits and internal audits.
To prepare various reports and comparisons reports for management.
To prepare training & policies review presentations.
To manage Ufone corporate services for sales team & keeping record of issued SIMs & monthly billing & discounts.

1. Hotel reservations & monthly meeting arrangements / training seminars
2. Air reservations / Visa documents
3. Promotional Material Printing / vendors selection & negotiation /
verification of invoices
4. Drafting all type of official letters
5. Products management / Sales analysis
6. Employees data base management
7. Vehicles maintenance record, issuance of authority letters, insurance
claims
8. Laptop record, maintenance, minor trouble shooting, multimedia
installation as per requirement
9. Outlook email communication
10. Travelling expense record
11. Telecommunication bills verification & process (Mobilink & Ufone)
12. Assistance in yearly budget preparation
13. SAP data base for marketing department
14. Near Expiry products follow-up as per near expiry policy & deductions.
15. Verification of distributor’s licenses & documents.
16. Monitoring the quality with cost efficiency of the movement of goods.
17. Liaising and Negotiating with Customers, Suppliers & Distributors.
18. Analyzing logistical problems and producing new solutions.
19. Processing Sales Invoices & Sales Orders, Analyzing Customer Ledgers &
Allocating Payments.
20. Verification and processing of logistic/cargo vendor’s bills for timely payments.
21. Preparation of Monthly Sales Incentives of marketing department

US based auto dialer BPO.
CSR US based customers, to interact direct with customers for the following purpose & representing US Auto Care Centre.
1. To verify residing address, mainly state & zip code.
2. To verify vehicle information or update in case of change.
3. To verify DUIs or any accident tickets of last year.
4. To verify present insurance company name.
5. To verify email & D.O.B or update in case of change.
6. To keep the customers engage until the end of disclaimer & to verify customer’s willingness to speak to the local agent or insurance company partners for free quotations.
7. To generate successful leads.

1. POLICY DEVELOPMENT AND DOCUMENTATION
2. PROCESSING FILES OF NEW JOINERS
3. PREPARING APPOINTMENT LETTERS
4. PREPARING PROMOTION/ INCREMENT/ CONFIRMATION LETTERS
5. EVALUATE CONFIRMATION/ PROMOTION FORMATS
6. CONDUCT EXIT INTERVIEWS
7. KEEPING RECORD OF RESIGNED EMPLOYEES.
8. SALARY PREPARATION (FIELD FORCE, MARKETING, HEAD OFFICE & PLANT).
9. PREPARING FSA OF RESIGNED EMPLOYEES.
10. PLAN, DIRECT, SUPERVISE AND COORDINATE WORK ACTIVITIES OF SUBORDINATES
11. KEEPING RECORD OF VEHICLES & MOTOR BIKES.
12. REPAIR & MAINTENANCE OF THE VEHICLES.
13. PROCESSING VEHICLES, BIKES AUTHORITY LETTERS, AGREEMENTS & REGISTRATION.
14. HANDING TAKING OF VEHICLES / BIKES WITH CHECKLIST AFTER RESIGNATION.
15. KEEPING RECORD OF LAPTOPS & ALL FIXED ASSETS.
16. HOTEL RESERVATIONS
17. PROCUREMENT
18. MINOR TROUBLESHOOTING (NETWORKING, HARDWARE, SOFTWARE, SCANNING, PRINTING ETC.
19. TELENOR CELLULAR SIMS TRACKING

1. TO CHECK MONTHLY FIELD FORCE TRAVELLING EXPENSES AND DAILY REPORTS.
2. TO CHECK AND PREPARE DISTRIBUTOR’S MONTHLY CLAIMS.
3. COORDINATION WITH FIELD FORCE ALL OVER THE PAKISTAN.
4. FILLING AND KEEPING ALL RECORDS RELATED TO THE STAFF & CLIENTS
5. ARRANGEMENTS OF OFFICIAL MEETINGS AND INSTALLATION/MAINTENANCE OF
MULTIMEDIA PROJECTOR IN MEETING OR CONFERENCE ROOM.
6. PROVIDING REPORT OF FINANCE,OFFICE WORK AND ACTIVITIES AS REQUIRED.