To serve in an organization which would offer challenging and excellent working environment with opportunities of improving my skills and abilities may lead to career advancement in the organization
• To prepare bill invoices of the company employees using softwares like Sunclient Software and the other is Opera Software and send those invoices to the company for later payments.
• To develope Room Audit Form using MS Office Excel.
• To manage accounts of Banquet Operations.
• To manage the Credit Card data and put into the sunclient software and settlement of data in Hotel Sunclient Software and Bank MIS Data on daily basis
• To receive cheques from clients & to post cheques in the hotel’s database
• Dealing with corporate Clients
• Deal With Recoveries on daily basis
• Finalizing the invoices
• Maintain credit report on daily basis
• Reconciliation
Room Audit
• Cross checking of room rates with room rates code and room type charged.
• Checking of arrival report from opera to ensure the night charges according to arrival.
• Verification of paid outs given to guest.
• Verification of rectification reports from opera which are refused to pay by guest.
• Check hold folio balances on daily basis and get clear the balance from concern persons.
• Checking of all high balances folios and informs front office to recover the payment from guest before departure.
• Preparation car rental detail on daily basis and transfer revenue to sls.
• Surprise visits of all outlets and reception.
• Resolve the quarries of guests about billing.
• Process the refund of guest remaining payment after verification.
• Preparation up selling of reservation and front office on rooms sold.
• Posting of payments received from head office.
• Posting of employee discount and deductions.
• Verification of payments from bank and post these payments in relevant account.
• Reconciliation of bridge, inter unit at month end.
• Posting of WHT received from guest as deduction on their event billing.
• Any other task assigned.
Maisha Spa Audit
• Cross verification of all transaction of Milano from opera.
• Preparation maisha spa commission.
• Send observations to Spa manager for necessary action.
• Charged discrepancies which caused the revenue loss.
• Surprise visits and cash count of maisha spa.
F& B Audit
• Serial cutting of all out let’s checks.
• Cross verification of checks with KOT’s.
• Checks vide reason report of all out lets.
• Surprise visit of out lets and check covers physically and verify from micros.
• Settle all checks which are closed against advance payment.
• Send audit observations to all concerns and resolves the observations.
• Charge discrepancies to the responsible person which caused the revenue loss.
Banquet Audit
• Cross check/verification of banquet checks with function sheets.
• Perform the night audit procedure.
• Prepare all documents and controls for submission to the Income Auditor.
• Operate a Cashier Control by:
• Receiving Cash in payments, checking money, and issuing receipts.
• Performing the supervisor’s routine on Cash registers in Sales outlets.
• Posts all charges for the day not previously posted to guest ledgers by Front Office cashiers.
• Initiates automatic posting of individual daily room charges; posts manually charges for previous nights, late arrivals and compares room revenue with night clerk’s report.
• Checks that all guests’ ledger folios are valid and reconciles total at month-end with general ledger.
• Audits Front office cashier reports all daily transactions.
• Checks that all transfers to city ledger have been properly made and are balanced.
• Prepares "High Balance Report" for management, as well as other reports, print outs as needed for restaurant audit.
• Performs the daily roll over (end of day trail run) which produces all final audit reports, final balance, total city ledger transfer and D Card for the day.
• Balance all adjustments, transfers, paid outs, D card etc.
• Assures that all cashier stations are manned till 7 a.m. and if needed, covers a position till replacement arrives.
• Verifies finally the overall revenue of F&B and Front Office Sales.
• Closes employee city ledger and other house accounts (at month end)
• Coordinates with front office staff for the printing of reports and obtain approval of Night manager for “Room audit Report".
• Tallies rooms and room revenue with night auditors and night front office cashier Performs duties common to all supervisors and other duties as may be assigned.
• Responsible for initiating disciplinary action against an employee contravening hotel rules & regulations, adheres to And follows all management policies as applicable to other supervisors of the hote