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概要
I have vast experience of customer services as Backup to Team Lead.please consider to review my profile for this job
工作经历
Customer Care Team Lead
Managing the team members, their KPIs, product knowledg
Account Manager
Working as an Account Manager to the clients
Online Customer Care Officer
I was working there as online customer care officer. I deal with queries and complaints of the customers on all social media platforms, calls and emails as well.
Online Customer Support Officer / Social MEDIA EXPERT
To handle all the queries and complaints on social media like Facebook, Instagram, emails, Whatsapp, phone and other mediums.
Resolve customers complaint pertaining to different products.
Also worked as 2nd Team Lead in the evening shift.
Call Center Representative
I opted out good will on warid mobilink merger
Customer Relation Officer
• Telenor Project 345 (Customer Care)
• Worked as Customer Relation Officer.
• Computer Support to different departments.
Assistant to Cost Accountant
• Documentation of office matters
• Preparing official letter
• Coordination with vendor for media rectification.
• Preparing waving, products, sizing reports.