Results-driven finance professional with 17+ years of experience in financial management, analysis, and process optimization. Proven track record of delivering high-quality outcomes in multicultural environments. Adept at developing and executing sustainable quality initiatives that drive business growth and excellence. Skilled in leveraging available resources to optimize program efficiency and effectiveness, with expertise spanning financial planning and analysis, credit and collections management, cash application and billing processes, month-end accounting close and reporting, and general ledger analysis and reconciliation. Proficient in SAP, Microsoft Office (Word, Excel, PowerPoint), and Visio, with a strong focus on finance and information technology, and a commitment to driving personal and professional growth in a fast-paced, competitive environment.
Skills
● Accounting Software (SAP, MS Excel) ● Payroll and Benefits Administration ● Data Analytics and Reporting ● ERP Systems and Finance Software ● Financial Analysis and Planning ● Budgeting and Forecasting ● Document Controller ● Inventory Management.
Managed financial statements, reports, and forecasts to ensure accuracy and compliance with accounting standards.
Processed financial transactions, including journal entries, invoices, and payments.
Maintained and reconciled general ledger accounts, including accounts payable, accounts receivable, and payroll.
Assisted with budgeting, forecasting, and financial planning to support business decisions.
Provided financial analysis and insights to management, highlighting trends, risks, and opportunities. Ensured financial data security and maintained confidentiality.
Troubleshoot system issues related to finance at the service center, identifying and resolving technical problems.
Handled banking matters, including negotiations with banks, managing cash flow, and optimizing financial transactions.
Managed financial statements, reports, and forecasts to ensure accuracy and compliance with accounting standards.
Processed financial transactions, including journal entries, invoices, and payments.
Maintained and reconciled general ledger accounts, including accounts payable, accounts receivable, and payroll.
Assisted with budgeting, forecasting, and financial planning to support business decisions.
Provided financial analysis and insights to management, highlighting trends, risks, and opportunities.
Ensured financial data security and maintained confidentiality.
Ufone 4G Sukkur, Pakistan
Senior Executive, Franchise Support & Direct Sales,
Oct 2017 - Nov 2022
Achieved direct sales targets for prepaid and internet WIFI devices (Blaze sales).
Provided back-end support for issues reported at franchises related to customer operations, systems, and applications
Coordinated with inventory teams for stock management and related issues.
Developed Standard Operating Procedures (SOPs) to improve various processes.
Collaborated with concerned departments to resolve customer complaints, channel-related issues, and systems management.
Conducted regular visits to franchises in urban and remote areas as per itinerary.
To conduct trainings/sessions/demonstrations independently (presentations & trainings).
To keep check and balance of franchise’s complete activities, reports, filing work, outlet ambiance during visit (Spot checking).
Ufone 4G Sukkur, Pakistan
Senior Finance Executive
Oct 2013 – Sep 2017
Key Responsibilities:
Customer Service and Sales
Facilitated customer transactions through the cash counter, ensuring timely and accurate processing of payments, refunds, and exchanges.
Provided exceptional customer service, addressing customer inquiries, resolving issues, and promoting products and services.
Managed counter sales, including postpaid sales processed postpaid bill payments, handled billing inquiries, and resolved postpaid-related issues.
HVC (High Value Customer) prepaid sales: managed prepaid sales for high-value customers, ensuring timely and accurate processing of transactions.
Inventory Management and Finance Operations
Compiled and maintained inventory reconciliation records, ensuring accuracy and compliance with accounting standards.
Managed the inventory store, resolving related issues, and optimizing stock levels.
Liaised effectively with other departments to ensure smooth operations, collaborating with cross-functional teams to achieve business objectives.
System Management and Banking
Troubleshoot system issues related to finance at the service center, identifying and resolving technical problems.
Handled banking matters, including negotiations with banks, managing cash flow, and optimizing financial transactions.
Internal Controls and Development
Implemented internal controls to enhance efficiency, integrity, and transparency in finance operations, ensuring compliance with regulatory requirements.
Developed strong interpersonal and communication skills, including negotiation and influencing skills, building good working relationships with other departments.
Ufone 4G Islamabad, Pakistan
Senior Finance Executive,
Jul 2011 - Sep 2013
Calculated and disbursed commissions for various sales channels (Franchise, Mini-Franchise, Sales Officers, Retailers)
Analyzed sales promo results, disbursements, and budget vs. actual impact.
Posted and reconciled all commission and related transactions in relevant systems (SAP, FMS, CARES).
Calculated and reconciled Franchise CSR Commission and Salaries.
Disbursed incentives to staff (S&D, Franchise Support, Priority Service, Call Center, Service Center).
Ufone 4G Sukkur, Pakistan
Senior Finance Executive,
Apr 2006 - Jun 2011
Facilitated customer transactions through the cash counter.
Compiled and maintained inventory reconciliation records.
Managed the inventory store and resolved related issues.
Liaised effectively with other departments to ensure smooth operations.
Troubleshoot system issues related to finance at the service center.
Handled banking matters, including negotiations with banks.